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patthepiper

Picklist and Filter Problems

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Once again I'm chasing my tail and hoping that a cleared head (certainly not mine!) will help.

 

In the main database of my primary project I have just over 50,000 names. Today I attempted to locate a record [#7850 Phoebe Dunbar] and it didn't appear in the picklist.

 

I found the record by Reference Number. However to check TMG I then searched by using both the simple and advanced picklists, and also by running reports.

 

The picklist displayed 9 names

The report listed 2 additional names (total 11)

Neither included #7850

 

I ran Validate File Integrity - result no problems, then Optimised.

 

I re-ran reports, rechecked picklists, still no Phoebe.

 

The report I used was List of People, filter 'any given name contains [?]' (I entered 'Phoebe')

 

I modified the filter to 'sex does not include male' and any given name contains [?] - same results

 

I tried filering the picklists, once 'primary names only' . Still no Phoebe.

 

The only observation is that all other results were 5 digit (e.g. #33883, #434410) and the wanted result 4 digit.

 

So what is peventing the picklist from displaying all ID's?

 

More worrying, how can I depend on the fidelity of picklist information and report filtering?

 

Pat Dunbar

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Terry,

 

A strange tale follows!

 

As you suggested I checked the Given Name in the Tag Entry panel: it showed "Phoebe".

F2 -The Picklist did not show '#1:1750 Phoebe Dunbar'

 

In the Tag Entry I deleted, then re-entered "Phoebe"

F2 - The Picklist then showed '#1:1750 Phoebe Dunbar'

 

Problems

1) How many more similar entries are missing from my picklist, and how can I locate them? (Please bear in mind that I had already Re-indexed)

2) Is this a possible problem with this version of TMG? My version is Gold, English, fully updated.

 

Kind regards,

Pat

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