iamken 0 Report post Posted December 29, 2007 Ok I purchased TMG V7 upgrade, download version. I received the first e mail which is the invoice My question is how long do I have to wait for the second e mail with the download instructions to arrive? Thank you Kenneth java script:emoticon('', 'smid_6') Share this post Link to post Share on other sites
Virginia Blakelock 0 Report post Posted December 29, 2007 In the meantime you can download the 30-day trial version - and enter your registration number when you get it. The trial version is the same as the paid download. Virginia Share this post Link to post Share on other sites
iamken 0 Report post Posted December 29, 2007 In the meantime you can download the 30-day trial version - and enter your registration number when you get it. The trial version is the same as the paid download. Virginia Thanks Virginia As always you come thru Kenneth Share this post Link to post Share on other sites
Tony Hall 0 Report post Posted December 29, 2007 I purchased TMG V7 upgrade, download version.I received the first e mail which is the invoice My question is how long do I have to wait for the second e mail with the download instructions to arrive? Kenneth, Just as a marker for you, I received 3 emails after the upgrade purchase, all sent within the space of 11 seconds: Subject: Wholly Genes Software Customer Receipt/Purchase Confirmation, from "Accounting" (actually sent by an authorize.net server); Subject: Your Wholly Genes Order #nnnnnnn, from bvelke; Subject: Serial Number for The Master Genealogist v7 Gold edition, from "support@whollygenes.com". However, this was at 4 am EDT Share this post Link to post Share on other sites
Barbara Grempler 0 Report post Posted December 29, 2007 Check your Spam or Junk mail folders. My question is how long do I have to wait for the second e mail with the download instructions to arrive? Share this post Link to post Share on other sites
iamken 0 Report post Posted December 29, 2007 Check your Spam or Junk mail folders. I have a screener on that e mail account but the address the "Thanking me for my order" came through fine and the Newsletters do also. Checked that--none whatsoever. However if it was to come from some other address, then It went to deep blue sea never to be seen again. I took Virginia's suggestion and its loaded but I'm not sure I like what it has done, maybe I'll just continue with Ver 6 I'll try it for awhile though Kenny Share this post Link to post Share on other sites
Bob Velke 0 Report post Posted December 29, 2007 Kenny, I get a copy of each such license email and my copy of your email came at 10:18am Eastern. I'll forward a copy to you now. Share this post Link to post Share on other sites
iamken 0 Report post Posted December 29, 2007 Kenny, I get a copy of each such license email and my copy of your email came at 10:18am Eastern. I'll forward a copy to you now. Bob I did not get it, your e mail address is probably not in my screener so could you resend it to kenny@stuckert.us That one does not have a screener on it Thanks Bob Kenny Share this post Link to post Share on other sites