Kaely 0 Report post Posted April 30, 2012 (edited) Hi, I've been trying to install my new software. I keep getting an error message "Error of Installation Please reinstall" I've tried reinstalling and it doesn't help. I've tried updating and I get the message that Some files failed to install properly. I'm running Windows 7, 64bit. Please help. Thanks! Edited April 30, 2012 by Kaely Share this post Link to post Share on other sites
Virginia Blakelock 0 Report post Posted April 30, 2012 Kaely - Is this a new installation of v8 or are you updating to v8.02? If the latter, see Jim's instructions here. If you have any questions or problems with the procedure, don't hesitate to ask - Virginia Share this post Link to post Share on other sites