loading

[CWKate 0]

I have apparently lost a file (or 2) and TMG will no longer load. I have v6.12. The first error message I get is

that it can't load 32-bit DLL c:windows\system32\bblist.view.ocx

 

If I click on ignore, it goes a bit further & then says :

 

OLE error code 0x80040154: class not registered 40TMGAPP0BJ.DOFORM

 

I haven't gone any further than that.

 

I have a new registry cleaner & I also deleted some old programs & files

that I never use anymore.

 

What do I need to do to fix this and/or would purchasing v7 correct it? I was

going to buy it anyway, just haven't gotten around to it. I run Windows XP on

an older (5 years) Dell Inspiron laptop. I have the SP3 pack too.

 

Thanks for any help.

[Jim Byram 0]

Refresh your installation using the TMG v6.12 full installer. Install over the top of the existing installation using the same settings and path as the current install.

http://www.whollygenes.com/files/tmg6setup.exe

 

I have a new registry cleaner & I also deleted some old programs & files

that I never use anymore.

It's very easy to create serious problems on your system using a registry cleaner that is too aggressive and you should never use a system performance enhancer.

 

I would suggest using CCleaner for your file and registry cleanup. It removes what is necessary and is very conservative.

http://www.piriform.com/ccleaner

[CWKate 0]

Thank you, Jim. I will try the install and I've already uninstalled the registyr cleaner.

[CWKate 0]

MANY, many thanks! This worked! I had tried a restore from my back ups

& also the upgrade install from 6.0 to 6.12 but didn't find the link to install

the whole program. Found my email & got it registered & all is well!

 

Thanks again!

 

Kathi Desko

[autiger 0]

Please help.

 

I have been a user of TMG for quite some time, having originally been a user of the Roots programs, converting when TMG bought Roots. I have not, though, used the program for several years. I currently have TMG 6.12 on my old computer. I have the 5.x disk, so I must have upgraded online at some point. When I finally had occasion to get back to using the program, I encountered the problem described above, by CWKate.

 

Following Jim's instructions, I downloaded and installed the program. It is now asking for the serial number, which I no longer have. How can I obtain my serial number?

[autiger 0]

Please help.

 

I have been a user of TMG for quite some time, having originally been a user of the Roots programs, converting when TMG bought Roots. I have not, though, used the program for several years. I currently have TMG 6.12 on my old computer. I have the 5.x disk, so I must have upgraded online at some point. When I finally had occasion to get back to using the program, I encountered the problem described above, by CWKate.

 

Following Jim's instructions, I downloaded and installed the program. It is now asking for the serial number, which I no longer have. How can I obtain my serial number?

 

 

Okay, I found my serial number. Thank goodness Gmail keeps three year old email.