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I also experienced a problem trying to upgrade from 8.01 to 8.02


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#1 dlpaine

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Posted 06 March 2012 - 01:41 PM

Last night when attempting to upgrade from Master Genealogist 8.01 to 8.02 the upgrade failed with a message about not having rights to write to a log file. This made my existing version of Master Genealogist inaccessible.

I then uninstalled Master Genealogist and reinstalled 8.01 and successfully ran it.

Today I then uninstalled version 8.01 and attempted to install the 8.02 demo from the Wholly Genes website. The demo seemed to hang during installation (at the point before asking whether to install for my account or for all users). I canceled that and again reinstalled version 8.01 successfully.

So currently things are ok with 8.01, but I cannot successfully install version 8.02.

#2 Jim Byram

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Posted 06 March 2012 - 02:37 PM

Follow my procedure in this post...
http://www.whollygen...indpost&p=58512

#3 dlpaine

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Posted 06 March 2012 - 04:22 PM

Thank you, Jim. Your procedure worked for me. 8.02 is now running on my system.




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