mlfwood

When this happens, the ESC button will free up TMG. No need to exit the program.

 

The problem is caused by the Add Person dialog window opening up off the screen somewhere. Some of us have fixed it by disabling 'Allow Multiple Monitors' in Preferences. You may be able to enable that option later and the problem will remain fixed.

 

Let us know if that works for you -

 

Virginia

Neither of those suggestions works for me. I still have the hangup problem - cannot add a person. Esc doesn't work; and "Allow Multiple Monitors" is not checked. Does anyone have another suggestion. I keep having to leave the program. Now I wish I hadn't done any updates to dataset in 7.0.

mlwood

I've had the same problem several times in the past two hours of data entry. The only thing that works for me is to leave the program and reopen it. That works till the next time it happens . . . Could someone let us know a fix. I have only one dataset so why would I want to create a new one?