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  2. Missing Exhibits on reports

    I found the problem... image size was too big to embed ... I knew it was something I was missing, thanks Jim!
  3. Missing Exhibits on reports

    Just have "large" exhibits selected...
  4. Missing Exhibits on reports

    Different reports have different exhibit options. You've checked the report options on the Exhibits tab and selected the exhibit options that you want? I'm also assuming that you are not using images embedded in PDF files since these are not image files and can't be used as person and event images.
  5. I am starting to add photos to people and images for events, all external, so I can start using SecondSite. I know I'm missing something though as these photos/images are not appearing in any of my reports at the TMG level. I can see them in the Exhibits log. What am I missing please?
  6. "Variable Go Term Not found" msg in windows 11

    Yes. It was very helpful.
  7. Source Reminders

    Susan, glad to hear that worked.
  8. "Variable Go Term Not found" msg in windows 11

    Yes, when you move a project to a new system, all the old paths follow. Did you read the article that Michael recommended?
  9. "Variable Go Term Not found" msg in windows 11

    Guys Thanks for the info. It was my exhibits path that was having a problem. I selected default when I opened the project again and this issue went away., funny Thing: The "default" path is the one I originally setup. At least that is what is seems like as all of my exhibits are displayed when checking. Thanks again.
  10. That's not a screenshot. It's the link to the previous topic on this issue. This is how the message board handles a link to another topic.
  11. Source Reminders

    Many thanks to Michael for the solution.
  12. Source Reminders

    Thank you so much. I was easily able to follow your directions and the source reminders work just like they should. She is very happy to have her TMG fully functioning again. Thank you, Susan
  13. "Variable Go Term Not found" msg in windows 11

    Jim has given you the appropriate pointers to what is almost certainly the cause of your problem. He mentioned the "User program data folder" and included a truncated screenshot from Rod. If you have not seen the screen Rod included before, you access it from within TMG under the Help menu by selecting the menu item "Access Folders". That screen will also identify the location of the "User program data folder" as the second item in the screen, which is cut off in the above screenshot. Where the installer "expects" various data to be in Windows 11 is almost certainly not the old computer locations which the Restored project still points to. As Jim said, you update the pointers for your new computer in Preferences for that Project. There is one path defined in "Program Options / General", but most are in "Current Project Options / Advanced". Finally, if you have not already seen it, I strongly recommend you review Terry Reigel's excellent web page listing all the things you need to do when you transfer TMG and a project to a new computer, operating system, or version of TMG. He specifically describes how to update the paths Jim is indicating in that page. See: https://tmg.reigelridge.com/new-computer-version.htm Hope this helps, Michael
  14. There's a discussion of this issue. The error basically has to do with the paths used by TMG for the various data folders and typically occurs when running TMG in a virtual environment or on a Mac under Parallels. There are solutions in that topic. The question... Is the restored project using the default TMG data paths? The restored project might have been using an incompatible path for one of the settings. Check Preferences for the project path settings and make sure all are set to the defaults. %%%%%%%%%% The *.lo files are here... C:\Users\(user account name)\AppData\Roaming\The Master Genealogist v9 The folder can be accessed from TMG. Help menu / Access Folders / select User Program Data Folder / [Open]
  15. Getting an error message on one of my projects.  I have been using V8 but got V9 at least for a trial run.  I purchased V8 many years ago and it's been working fine.  Now I get a message on this one project that says not a valid pjc file -- see attached screen shot.  I can take my backed up data and add it to this project and says it's in repair mode and then after the data is back in it opens but still gives me the message as before.  Yet I can use it until I close it again then have to restart it.  I get the same in V8 and V9.  

    I downloaded V9 and will use that but it gave me the same error code for this same project.  Hopefully it's quick fix.  Hope you might be able to suggest something.  I am not very computer savvy but I'll try.

     

    Thanks very much.

    Richard Pope, Housatonic, MA

     

    Not valid PJC file.png

    1. Show previous comments  4 more
    2. rmpope1950

      rmpope1950

      Could not get thru with that link.  Caused me problems actually.  If you happened to see my email you can send me any instructions there else we'll have to try some other way.  Thanks for helping with this.

       

    3. Jim Byram

      Jim Byram

      I checked my email link above and it worked correctly.

      In any event, I sent you a private message with my email address.

    4. rmpope1950

      rmpope1950

      I didn't get your message (yet) but sent you one from my yahoo account using your link.  I sure hope you get it.

       

       

  16. I installed Windows 11 using Parallels on my mac. I then installed TMG 9 and had no issues. Ran it an restored my project file from the backup. Closed TMG and then reopened it and got the message "Variable Go Term not found". I did a repair via the installer, then uninstalled and reinstalled TMG several times. Always I would get the message after trying to open TMG a second time. What i causing this and how can I fix it? Related to Windows 11, I cannot find the location of the *.lo files. Thanks. Bob
  17. Source Reminders

    Susan, Thanks for the clarificaton of the Reminders you mean. As this is happening for only one person, there must be something different about their setup. The following is "clutching at straws" and is dangerous unless done very carefully, but may be worth a try. I am "guessing" that the Reminder window may be opening off the screen somewhere. BACKUP the Project first. In TMG, click on the menu Help, then Access Folders. Record what folder is the "User program data folder" (second line). Now (IMPORTANT!!!) completely exit the TMG program. Now use Windows to browse to that folder. Find the file "app.ini". MAKE A BACKUP COPY. Now open "app.ini" in a TEXT editor (e.g. Notepad) and scroll down to find the entry: frmcitation21HintTLHW=..some numbers... Replace the numbers (no spaces) with: =0,0,270,375,15790320 Save the app.ini file AS TEXT. Now open TMG as see if the Reminder shows. If no help, restore the backup copy of app.ini. Let me know if this helps, Michael NOTE: Never work with, modify, or restore the app.ini file when TMG is running.
  18. Source Reminders

    Susan, Thanks for the clarificaton of the Reminders you mean. As this is happening for only one person, there must be something different about their setup. The following is "clutching at straws" and is dangerous unless done very carefully, but may be worth a try. I am "guessing" that the Reminder window may be opening off the screen somewhere. BACKUP the Project first. In TMG, click on the menu Help, then Access Folders. Record what folder is the "User program data folder" (second line). Now (IMPORTANT!!!) completely exit the TMG program. Now use Windows to browse to that folder. Find the file "app.ini". MAKE A BACKUP COPY. Now open "app.ini" in a TEXT editor (e.g. Notepad) and scroll down to find the entry: frmcitation21HintTLHW=..some numbers... Replace the numbers (no spaces) with: =0,0,270,375,15790320 Save the app.ini file AS TEXT. Now open TMG as see if the Reminder shows. If no help, restore the backup copy of app.ini. Let me know if this helps, Michael
  19. Source Reminders

    Still having problems. Since the posting has gotten long, here is a summary. One member of our user group cannot get the source reminder to display when she is adding a citation. This reminder is part of the source definition on the supplemental tab. If the tag reminders exist (tag type definition on the other tab in reminder), these work properly. In an effort to resolve this issue we have run repair, reinstalled TMG, reset the preferences to default and unchecked cue cards. Jim Byram cleaned the *M.dbf and *M.fpt files and these were used to replace the files in the project. I am still looking for help because this is a problem that no one else in the User Group is having. Thanks
  20. Repetitive Request For Serial Number

    This question has been answered multiple times on this forum. You need to unlock TMG twice. 1) Unlock TMG running as a Standard User. In other words, just run TMG normally and unlock by entering your registration information. 2) Unlock TMG running as administrator. Right-click on the TMG shortcut and select 'Run as administrator'. Reply affirmatively to the system prompt and then unlock by entering your registration information. Exit TMG after unlocking. After this use TMG by running from the shortcut.
  21. Some months ago I lost access to TMG but eventually located my email from years ago with my serial number. As soon as I entered the number everything worked fine. However, each month it asks that I enter the serial number again. Does anyone know why? Also, how can I stop this annoying repetitive request to enter my serial number? I have a copy of the email sent to me when I upgraded to V9 with the S/N and shortly after the product was discontinued.
  22. Source Reminders

    Reminders are stored in the memo files associated with the appropriate data tables. So it is entirely possible that the memo file associated with the source table has corrupted memos. However, there should have been an error when TMG tried to open a source with a damaged reminder memo. This would be for specific reminders and not for all source reminders. You need to send me the source table (.dbf) and the memo file (.fpt) so that I can take a look and do maintenance on both the database table and the memo file. The source table is the 'M' table. Make a .ZIP archive of the two files. If the .ZIP file is too large to email, you'll need to upload the .ZIP so that I can download it. You can contact me by email by clicking on the link below... Jim Byram
  23. Source Reminders

    Any additional suggestions? Is it possible that the file containing these source reminders has been corrupted? The user is still stuck without access to this helpful information.
  24. Changing Exhibit Name

    I'm not sure of any efficient way to do this. Open the Exhibit Log and select the image. Click [Properties] and you can see the image file path. Open File Explorer and navigate to the image file. Select it and rename it. Back in the Exhibit Log properties, click [Load], select the renamed image file, and click [OK]. Now you have a renamed image file linked without any searching about.
  25. I'm trying to change the name of an exhibit and can't seem to find out if it is possible. I'm probably missing something very simple, but can't seen to get it done.
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