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Jim Byram

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About Jim Byram

  • Birthday 09/22/1942

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    Framingham, MA

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  1. Sample project missing

    The Sample project is in the TMG program folder. "C:\Program Files (x86)\The Master Genealogist v9\sample" You can copy the Sample folder from the program folder to the Projects folder in your TMG user data folder.
  2. New Laptop Installation

    > My old laptop shows under Backup Data Wizard: > C:\Users\2390\Documents\The Master Genealogist v9\Projects\MergedFamily_.PJC You can use a flash drive to copy the 'The Master Genealogist v9' folder from the Documents folder on your old machine to the Documents folder on the new laptop. When you run TMG on the new laptop, use File / Open to select your project. Be sure to check Preferences to be sure that the paths for the project on the new laptop are correct.
  3. TMG V8 won't stay available for updates

    You need to unlock TMG twice. 1) Unlock when running TMG normally (as a standard Windows user). 2) Unlock TMG when running as administrator. Right-click on the TMG shortcut and select 'Run as administrator'. Select [Yes] in the user Account Control prompt and enter your registration information to unlock. Exit TMG when done and run TMG normally after this.
  4. OLE IDispatch exception code 20103

    This appears to be a problem with the TList7 control. In other words, this is a program issue, not a data issue. First try Control Panel / Programs and Features / The Master Genealogist v9 / Repair. If Repair doesn't work, then you should do a clean uninstall and reinstall. Uninstalling/reinstalling will not affect your data; however, I'd backup your data first as a precaution .
  5. List of Names... Filter... Tag Type... Label Equals NAME-VAR AND # of Citations Equals 0 END ...
  6. Adding Ancestors to Focus Group Question

    I checked the focus group tool on my installation and found no problems. You should select one person (different from the current person) and add that person to a empty focus group. Then select that person and test each of the functions one at a time. Test adding a spouse, adding ancestors, and adding descendants.
  7. Terry is right. A number of external applications (anti-virus, anti-malware, syncing, real-time-backup, etc.) have been found to interact with TMG and cause problems. This is a likely cause of your issue. You need to work through there applications and determine if you can resolve the problem.
  8. Adding Ancestors to Focus Group Question

    All operations are in relation to the names selected in the list. Spouses are only added for the selected name(s). If you want to add missing spouses for everyone in the list, select all and tick Spouses and then click [Add Others].
  9. TMGW 4.0 on Windows 10

    Kirk, Great. Cleanup will take a while but it's worth the effort... places, fact sentences, etc. Jim
  10. You need to do a clean install of TMG. See the second message in this topic.
  11. TMGW 4.0 on Windows 10

    For RM... You should download the TMG v9.05 installer and install that. You have a 30-day trial period with full functionality. Import your TMG v4 data set. Afterwards be sure to run optimize, validate file integrity, optimize. You then import the v9 data set to RM from the imported TMG v9 project. TMG v9.05 installer... TMG v9.05 File / Import / (Simple Wizard selected) / [Next] / select the appropriate TMG v4 option (data set or backup) File / Maintenance / Optimize File / Maintenance / Validate File Integrity btw... Internal exhibits are not imported. You can use John Cardinal's TMG Utility to convert internal exhibits to external exhibits. https://www.johncardinal.com/tmgutil/
  12. TMGW 4.0 on Windows 10

    Running TMG4 under Win10 is not a good idea even if it's possible. You might try the compatibility settings. Right-click on the TMG4 shortcut and click Properties and then the Compatibility tab. Under Compatibility Mode, start with Windows 95 and try that. If that works, try the next step up (Win98), and test. If that works, try the next step up and continue until you find the newest Windows version that works. Use that the compatibility mode for that Windows version. %%%%%%%%%% Do you have a TMG8 registration? If so, I can give you the installer. You can download the TMG v9.05 installer but that does you no good without a registration. I'd suggest moving to RootMagic 9 or Family Historian 7. I can help you with that.
  13. Retrieving Messages Query

    Make sure that TMG's check for messages is disabled. Preferences / Program Options / Startup and Exit / Check for messages every ___ days / set to 0 (zero) I'd also set check for an update to 0 (zero) days.
  14. Printing visual chart to pdf

    I suspect that you need to use a printer driver other than the Win11 driver.