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Jim Byram

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About Jim Byram

  • Birthday 09/22/1942

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    Framingham, MA

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  1. New Exhibits folder files hidden

    First, check the Exhibits path in Preferences and make sure that it is correct. Before the next step, rename the old exhibits folder (or delete it if all files are in the new exhibits folder). Validate File Integrity will not update an exhibit path if the current path is valid. Run Validate File Integrity and use the external exhibit feature. Make sure that the exhibit path in the feature is correct. If that didn't work... It doesn't look like .JPEG is a supported file type. Try changing the file type of one of the files from .JPEG to .JPG and see if you now can see it from TMG. I tested this by changing the file type of a .JPG to .JPEG. TMG did not recognize or show the .JPEG file. I changed the file type back to .JPG and that resolved the issue. If your files have the file type .JPG, rather than .JPEG... Not every .JPG is alike. The .JPG files saved by different programs can differ. Copy one of the files as a backup. Then open the file in your Exhibits folder with Paint or Paint3D and save it. Then check to see if the file is visible in TMG. Remember that .JPG files are lossy. If you resave then, only do it once. Every time that you save a .JPG file, it loses a bit of detail. It's best to keep your master files in a non-lossy format such as .PNG.
  2. Sure. Enter "[?]" (no quotes) into the value field to make a report definition that prompts you. Checking [Help] for any selected report would have given you this answer.
  3. Residence Tag Sentence Structure

    You don't use the principal sentence for witnesses. You need an appropriate witness sentence. Something like... [W] resided in the household of [P1] <and [P2]> at <[L]> < with [WO]> <[D]> Terry or Michael might have a better sentence suggestion.
  4. Surnames in the DIC are Arial, 8, bold by default and output correctly for me..
  5. The first thing to do is to click [Reset Defaults] for the report and try it. If that works, rebuild the options for the report. You can make a note of the options that you used for the report before resetting to default so that it's easier to get back to where you started.
  6. DIC report [Options] / Miscellaneous tab / select 'Suppress details for living people'
  7. TMG v9 problems

    Folders are always marked read-only. When you open a folder properties and unselect read-only, the files contained will be marked read-write. I'll make a GEDCOM for you if you send me your project or a project backup. If the backup is too large to email, you'll need to upload the project so that I can download it. You can contact me by email by clicking on the link below... Jim Byram
  8. TMG v9 problems

    You never need to close Windows to end a TMG process that won't close. You open the Task Manager with Ctrl+Shift+Esc, select the TMG process, and click [End task]. These kinds of issues are not uncommon. Maybe it's time to consider moving on from TMG.
  9. TMG v9 problems

    (I'm assuming that you are using the default TMG user folder. Try this. Use File Explorer to browse to your documents folder. Select the "The Master Genealogist v9" folder, right-click on it and select Properties. Unselect Attributes: Read-only (the mark will clear) and click [OK]. Now try TMG.
  10. TMG v9 problems

    Run optimize, validate file integrity, optimize, and then reindex. See if that makes a difference.
  11. Journal Report printing problem

    How many other apps do you run as administrator? Other than needing to deal with the security prompt every time that you start TMG, there is really no downside.
  12. Journal Report printing problem

    Normally, there should be no reason to run TMG as administrator. You don't need to use the Microsoft Print to PDF printer driver if you are using the Adobe Reader (PDF) output option since it uses the Wholly Genes PDF printer driver. You do need to have a default printer driver assigned in Windows in order to generate any kind of report from TMG. The Microsoft Print to PDF driver can fulfill that role even if you never actually use it.
  13. Journal Report printing problem

    The Wholly Genes PDF printer driver works when you run TMG as administrator. (in other words, when you select the report destination as Adobe Reader (PDF)) It usually gives an error when you run TMG normally.
  14. Lost key to v9

    I can make a GEDCOM of a data set from the project and using Dropbox is OK. You can also open the .SQZ and copy the project to a folder for direct FH import. Change the file type from .SQZ to .ZIP and browse the archive with File Explorer.
  15. Lost key to v9

    A project backup (.SQZ file) will not contain your registration information. The registration information is program data entered by the user on the unlock screen, not project data, and has nothing to do with a project.