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Jim Byram

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Everything posted by Jim Byram

  1. Sample project missing

    The Sample project is in the TMG program folder. "C:\Program Files (x86)\The Master Genealogist v9\sample" You can copy the Sample folder from the program folder to the Projects folder in your TMG user data folder.
  2. New Laptop Installation

    > My old laptop shows under Backup Data Wizard: > C:\Users\2390\Documents\The Master Genealogist v9\Projects\MergedFamily_.PJC You can use a flash drive to copy the 'The Master Genealogist v9' folder from the Documents folder on your old machine to the Documents folder on the new laptop. When you run TMG on the new laptop, use File / Open to select your project. Be sure to check Preferences to be sure that the paths for the project on the new laptop are correct.
  3. TMG V8 won't stay available for updates

    You need to unlock TMG twice. 1) Unlock when running TMG normally (as a standard Windows user). 2) Unlock TMG when running as administrator. Right-click on the TMG shortcut and select 'Run as administrator'. Select [Yes] in the user Account Control prompt and enter your registration information to unlock. Exit TMG when done and run TMG normally after this.
  4. OLE IDispatch exception code 20103

    This appears to be a problem with the TList7 control. In other words, this is a program issue, not a data issue. First try Control Panel / Programs and Features / The Master Genealogist v9 / Repair. If Repair doesn't work, then you should do a clean uninstall and reinstall. Uninstalling/reinstalling will not affect your data; however, I'd backup your data first as a precaution .
  5. List of Names... Filter... Tag Type... Label Equals NAME-VAR AND # of Citations Equals 0 END ...
  6. Adding Ancestors to Focus Group Question

    I checked the focus group tool on my installation and found no problems. You should select one person (different from the current person) and add that person to a empty focus group. Then select that person and test each of the functions one at a time. Test adding a spouse, adding ancestors, and adding descendants.
  7. Terry is right. A number of external applications (anti-virus, anti-malware, syncing, real-time-backup, etc.) have been found to interact with TMG and cause problems. This is a likely cause of your issue. You need to work through there applications and determine if you can resolve the problem.
  8. Adding Ancestors to Focus Group Question

    All operations are in relation to the names selected in the list. Spouses are only added for the selected name(s). If you want to add missing spouses for everyone in the list, select all and tick Spouses and then click [Add Others].
  9. TMGW 4.0 on Windows 10

    Kirk, Great. Cleanup will take a while but it's worth the effort... places, fact sentences, etc. Jim
  10. You need to do a clean install of TMG. See the second message in this topic.
  11. TMGW 4.0 on Windows 10

    For RM... You should download the TMG v9.05 installer and install that. You have a 30-day trial period with full functionality. Import your TMG v4 data set. Afterwards be sure to run optimize, validate file integrity, optimize. You then import the v9 data set to RM from the imported TMG v9 project. TMG v9.05 installer... TMG v9.05 File / Import / (Simple Wizard selected) / [Next] / select the appropriate TMG v4 option (data set or backup) File / Maintenance / Optimize File / Maintenance / Validate File Integrity btw... Internal exhibits are not imported. You can use John Cardinal's TMG Utility to convert internal exhibits to external exhibits. https://www.johncardinal.com/tmgutil/
  12. TMGW 4.0 on Windows 10

    Running TMG4 under Win10 is not a good idea even if it's possible. You might try the compatibility settings. Right-click on the TMG4 shortcut and click Properties and then the Compatibility tab. Under Compatibility Mode, start with Windows 95 and try that. If that works, try the next step up (Win98), and test. If that works, try the next step up and continue until you find the newest Windows version that works. Use that the compatibility mode for that Windows version. %%%%%%%%%% Do you have a TMG8 registration? If so, I can give you the installer. You can download the TMG v9.05 installer but that does you no good without a registration. I'd suggest moving to RootMagic 9 or Family Historian 7. I can help you with that.
  13. Retrieving Messages Query

    Make sure that TMG's check for messages is disabled. Preferences / Program Options / Startup and Exit / Check for messages every ___ days / set to 0 (zero) I'd also set check for an update to 0 (zero) days.
  14. Printing visual chart to pdf

    I suspect that you need to use a printer driver other than the Win11 driver.
  15. Missing Exhibit Files

    That's the name of the file. Check the folder where your exhibit files are stored. Of course, if it's missing, it won't be there.
  16. Missing Exhibit Files

    The name of the file is 'Last VFI.log'. The filetype is .'log'. You can edit image files in the Exhibit Log. It is always better to use an external image editor rather than this built-in editor.
  17. Missing Exhibit Files

    Run File / Maintenance / Validate File Integrity. Select 'Search for missing external exhibits'. Make sure that it has your exhibits folder selected. After VFI completes, exit TMG. Check the 'Last VFI.log' file in the project folder. That should identify the missing external exhibits. (If you've ever used the exhibit edit feature, the last version of the exhibits that were edited could be missing and that can be a permanent missing exhibits error that's of no real consequence.)
  18. .fpt error

    I moved my main data set to RootsMagic almost 9 years ago and, from there, to Family Historian about 2.5 years ago.
  19. .fpt error

    You are getting both a exhibit .FTP error and reports with missing text? There are separate issues? If so you have damage to more than one table. TMG 9 was created using Visual FoxPro 9 with Service Pack 2 (plus additional add-ons and libraries). For example, GenBridge and the report manager are additional libraries.
  20. .fpt error

    Did you try to replace the files with those from a recent backup? That's easy if you have a backup with an undamaged .FPT file. You must replace both the .DBF and .FPT files. Editing the files requires proper tools and then you need to locate the damaged .FPT memo(s) and that's non-trivial.
  21. .fpt error

    This doesn't help since I have no context. This is a Individual Detail report (with default settings) for Ann Pulis (don't know her birthname) who has one Obituary event (and no exhibits appear to be involved in the report)?
  22. .fpt error

    We've repeatedly warned about exposing your working project to cloud services since the project very easily can be corrupted. It's difficult to locate the damaged record and repair a .FPT file and having the project in the Dropbox folder makes things much more complicated. Do you have a current copy of the project in a location such as the TMG projects folder? If you haven't recently added any exhibits, you can use the _I.dbf and _I.fpt files from your most recent backup. (That's I (eye) right?) You would need to reindex after refreshing the files. %%%%%%%%%% Since you got the error running a report, you could identify all of the exhibits being output in that report. Then check each exhibit and delete the one that has corruption. It might be the caption for example. There are 15 fields in the memo file any one of which could be corrupted. Although only a few of those fields are likely to be used. It's possible that only one field in the memo linked to one exhibit record is corrupted. Although I typically find the entire memo linked to one record is corrupted. Then re-add and configure the exhibit.
  23. Terry, Shouldn't this topic be in the VCF forum? Jim
  24. Decendent Indented Charts

    With Family Historian, you can create a waterfall chart (with boxes by default since it's a chart) and make a custom text scheme that includes divorce (for example... birth, marriage, divorce, death). Family Historian has a 30-day trial period and can do a direct import from a TMG data set.
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