mbudd50 0 Report post Posted August 25 I just upgraded from Windows 10 to Windows 11. After the upgrade TMG 9.05 runs fine, but without any warning it crashes. The Windows event log says this: Faulting application name: tmg9.exe, version: 9.5.0.0, time stamp: 0x47139f24 Faulting module name: VFP9R.DLL, version: 9.0.0.7423, time stamp: 0x49a31c32 Exception code: 0xc000041d Fault offset: 0x0010ccab Faulting process id: 0x0x10A4 Faulting application start time: 0x0x1DAF5A91F64CEAC Faulting application path: C:\Program Files (x86)\The Master Genealogist v9\tmg9.exe Faulting module path: C:\Program Files (x86)\The Master Genealogist v9\VFP9R.DLL Report Id: 22de3a30-5d51-40a3-9f02-73d348da4cd6 Faulting package full name: Faulting package-relative application ID: So I tried uninstalling and reinstalling TMG9.05 and it still does this. Anyone else have this problem and know what to do? Marvin Budd Share this post Link to post Share on other sites
Jim Byram 0 Report post Posted August 27 Since VFP9R.DLL seems to be the problem, I'd go one step further. Uninstall TMG. Delete the TMG program folder ("C:\Program Files (x86)\The Master Genealogist v9"). Then reinstall TMG and see if that resolved the problem. Share this post Link to post Share on other sites
mbudd50 0 Report post Posted August 30 Jim Byram, thank you for this suggestion. I had Second Site, and TMG Utility also installed. So I uninstalled all of them, deleted the folder you referenced (there were no others), and rebooted. Then I installed 9.05 again and let it run a while. But it automatically failed again. Faulting application name: tmg9.exe, version: 9.5.0.0, time stamp: 0x47139f24 Faulting module name: VFP9R.DLL, version: 9.0.0.7423, time stamp: 0x49a31c32 Exception code: 0xc0000005 Fault offset: 0x0010ccab Faulting process id: 0x0x13E0 Faulting application start time: 0x0x1DAFAF460B1CC0B Faulting application path: C:\Program Files (x86)\The Master Genealogist v9\tmg9.exe Faulting module path: C:\Program Files (x86)\The Master Genealogist v9\VFP9R.DLL Report Id: 7f2f2982-95c4-4b99-b6d5-7f9dfde5f09f Faulting package full name: Faulting package-relative application ID: I also have dumps and other information referenced in the event log. So nice try, but it doesn't seem to help. The only other errors in the log look legit: Volume Shadow Copy Service information: The COM Server with CLSID {4e14fba2-2e22-11d1-9964-00c04fbbb345} and name CEventSystem cannot be started. [0x8007045b, A system shutdown is in progress. ] Share this post Link to post Share on other sites
Jim Byram 0 Report post Posted August 31 0xc0000005 errors are timing errors and are not fixable by the user. Other than the reinstall that you just did, I have no ideas. The problem doesn't come from the Windows 11 installation per se (and I'm assuming that Windows 11 is fully updated). It's something else about your system. Share this post Link to post Share on other sites
mbudd50 0 Report post Posted September 2 I'm using Ubuntu 22.04.4 LTS as my primary operating system with Oracle VirtualBox as a client running Windows 11 in the client. Do you know of any additional considerations this might require that may be causing this? It has not been a problem for the decade or more I've been using it. Share this post Link to post Share on other sites
