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helbren

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Posts posted by helbren

  2. Posted · Report reply

    Hi Virginia,

    I tried the Sample project but it still disappears.

     

    My app.ini

    looks like this

     

    [startup]

    ReloadOnStart=No

    ShowHintsform=Yes

    SplashDelay=4

    WelcomeBack=2

    Welcome=2

    CheckUpdateLast=0

    CheckUpdateDays=0

    SampleLocation=sample_uk\sample_uk__.pjc

     

    the _app.ini

     

    looks like this

     

    [startup]

    ReloadOnStart=No

    ShowHintsform=Yes

    SplashDelay=4

    WelcomeBack=2

    SampleLocation=sample_uk\sample_uk__.pjc

    Welcome=2

    CheckUpdateLast=2453366

     

    should I also be changing the 2453366 to 0 ?

     

    Brenda

  3. Posted · Report reply

    Hi Virginia,

    Thanks for your reply.

     

     

     

     

    With TMG closed, open the file 'app.ini' (in the main tmg folder). It is a text file which should open in Notepad when you doubleclick on it. (Do NOT edit this file in a word processor!)

     

    found 2 files one called _app and the other just app. The first only had one update item "checkupdatelast = 2453366"

    so I left that and went to the other app and changed as you suggested.

     

    In the first section labeled [startup], change both of the 'CheckforanUpdate' items to 0. Also change 'WelcomeBack' to 2 if it is 3 now. That will open the Welcome Window when tmg starts up and might help with your problem. Save the file app.ini and try opening tmg.

    Tried to open and got to the Welcome window. Clicked "last project" and everything disappeared again.

    When I back up I have it on my toolbar and do it from there and not on closing.

     

    When I first tried to open TMG this morning, before reading your message, I got a program error box saying

    Unknown member ROBOOKMARKMAN

     

    followed by another saying

     

    Unknown member ROPLCOLMAN

     

    Have also tried doing a system restore and that has not helped either. Forgot to mention that I am using the UK version in case that helps.

     

     

     

    Brenda

    PS. Thanks David for trying to help

  4. Posted · Report reply

    This morning I again tried to open TMG and this message appeared.

     

     

    Unknown member ROTLMAN

    Method: MSHUTDOWN

    Line 198

    Do "c\program files\ the master genealogist\tmg.exe"

     

    when I pressed OK the message kept reappearing so had to press cancel and then the whole of TMG disappeared again.

    I tried again and although the message does not appear the same problem is still there and I cannot open TMG.

     

    Can anyone help please?

     

    Brenda

  5. Posted · Report reply

    Suddenly I cannot open TMG. This morning I did a backup and later closed down my computer. I started to load TMG but it would not open. It partly opened and I saw the TMG screen with my registration on it. That screen disappeared and I expected TMG to continue opening. TMG appeared in the Task bar, and then it just disappeared including the tab in the task bar.

    I have closed down and re-booted but the problem persists.

    Would welcome any advice.

     

    Brenda

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