bakerg_j

Thanks Jim , now all installed.

I recently upgraded to Windows 8 Pro version and had to re-install TMG V8. The original V8.0 install correctly.

I then updated to V8.04 and this upgrade failed (no reboot between the install and the upgrade install)

I then attempted to re-install V8.0 but this would not go past the installer screen where you click Update.

I finally managed to get V8.0 to work by deleting the TMG V8 folder under ...\program Files (x86) (this only had 1 pdf file in it.

However, when attempting to re-install the V8.04 update it again failed and it had deleted all the files out of the \Program Files (x86) folder.

I have now just re-installed V8.0.

Anyone else out there having similar problems and if so any solutions?

(Note: I have tried the install with Norton 360 Firewall and Anti Virus turned off - this did not work either. Installing as either a user or Administrator also makes no difference).

Ron,

I have now got a backup to work - I use PC Tools Internet Security - if you use the same program try disabling Intelliguard then try the backup again as doing this worked for me.

... Graeme

I am also having the same problems when trying to backup a project.

Are there any solutions out there?

When I use the Check for updates facility, I receive a dialog box which says "Associated Application Not Found - No application in c:\program files\tmg is associated with the update engine so it cannot check for updates. Please make sure that this software is installed properly."

I have re-installed the program and still receive this message.

Also - is there any way that I can import data from Family Tree Builder (From the My Heritage website) into TMG7 ?