colin 0 Report post Posted April 12, 2009 (edited) I see there is another thread in which the poster says the program hangs during import from FTM 2009. I'm starting a new thread because my issue is slightly different. After completing the import, the program freezes at the option to choose "locked" or "unlocked." File size does not seem to be an issue, as I tried a file with only three individuals, and the problem occurred. It has manifested in several, slightly different ways: 1. Program freezes just as the lock/unlock pop-up appears, preventing me from choosing either, but I can still close the program, and it appears to back up normally. 2. Program freezes just after I click "unlock." After close/reopen everything seems normal. 3. Program freezes as I click on "unlock." After close/reopen the file is locked. Dell Latitude D820 Intel core 2 CPU T7200 @ 2.00 GHz 997 MHz, 0.99 GB of RAM Windows XP, latest service packs/updates EDIT: This may be related to whether I choose "yes" or "no" to look at the listing file. I just chose "no" and the program didn't freeze. Edited April 12, 2009 by colin Share this post Link to post Share on other sites
