jadhunt 0 Report post Posted August 7, 2006 I just purchased Family Tree Super Tools for DownLoad. I downloaded the first file (ftstinst.exe) successfully, then when I clicked on "CONTINUE" button, I received notification that the link to "www.whollygenes.com/completeorder.htm" was broken. When I tried to execute the FTSTINST.EXE file, an error message told me I needed additional files and again referred me to " www.whollygenes.com/completeorder.htm" I emailed both support and webmaster (08/07/2006 @5:23pm) and am awaiting an answer as to how to remedy the problem jadhunt Share this post Link to post Share on other sites
jadhunt 0 Report post Posted August 7, 2006 I just purchased Family Tree Super Tools for DownLoad.I downloaded the first file (ftstinst.exe) successfully, then when I clicked on "CONTINUE" button, I received notification that the link to "www.whollygenes.com/completeorder.htm" was broken. When I tried to execute the FTSTINST.EXE file, an error message told me I needed additional files and again referred me to " www.whollygenes.com/completeorder.htm" I emailed both support and webmaster (08/07/2006 @5:23pm) and am awaiting an answer as to how to remedy the problem jadhunt Fantastic service -- here it is 19 minutes later (7:00pm central) and Support has already responded with an email with a work-around to downloading the other files I needed. Congratulations the WhollyGenes Support department ! ! ! jadhunt Share this post Link to post Share on other sites
