Jump to content
donnab

Problem installing update tmg610611

Recommended Posts

When I tried to complete the installation I got the message "Invalid Installation Some or all of the baseline installation cannot be found in c:\program files\the master genealogist. Please put the upgrade file, tmg610611update.exe, directly into the program folder for the Master Genealogist v6 and run it again"

 

The file is in that folder as are the previous upgrade files. How can I correct the problem?

 

Donna

Share this post


Link to post
Share on other sites
When I tried to complete the installation I got the message "Invalid Installation Some or all of the baseline installation cannot be found in c:\program files\the master genealogist. Please put the upgrade file, tmg610611update.exe, directly into the program folder for the Master Genealogist v6 and run it again"

 

The file is in that folder as are the previous upgrade files. How can I correct the problem?

 

Donna

 

 

Hi, Donna -

 

Try deleting the existing update file in the tmg folder and run though the update again; maybe it was an incomplete download. If that still does not work, you might want to do a full reinstall. Barbara Grempler posted instructions for that earlier this week in this message:

 

http://www.whollygenes.com/forums201/index...ost&p=25270

 

Let us know what happens -

 

Virginia

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×