Dee Send Aunt

I am experiencing a similar problem as post 4 Jul 2009, 10:46 AM Post #4. I have tried to import FTM version 2006 into new TMG version 7.04. I get error message "Declare DLL call caused an exception..." and after 36%/38% was loaded had to abort. I do have data on TMG that I can read. I can't use "edit>find a person" since it is grayed out. I have 8,600 names and about 80MB of info from the FTM. I ordered the CD but while waiting for it to arrive in the mail I downloaded from the Internet using my serial number. I would appreciate assistance.

I have friend who I convinced to buy TMG and she is having the exact same problem! I sure hope somebody has an answer for this soon!! She just received TMG today and is a very unhappy camper! -Kris Krumm 7/21/09 I have just purchased TMG last night and have had the SAME experience in trying to import FTM version 2006 (better than any newer version of FTM)--"declare DLL call caused an exception 86 GBIMPEXHIBITS. I was left to abort. Retry and ignore did not work. I turned the firewall off making sure security and virus adware were not affecting it. Same thing on download--it stopped at 36%/38%. When I looked at the open file I see data there--I am unsure how much, however, I can't not manuver with "Edit>Find a person" because it is "grayed out." I have a 80GB file and some 8,600 names in the data. Hello, we need assistance here, someone. Thanks.