DonHargreaves

Hi Virginia Thanks for your help, I have now found the backup data. It was under the user account I had before the crash but the Registry link seems to have been lost.

Referring back to my original post, i now find the gedcom backup I put on a memory stick is empty!! Looking in Computer>Vista ©>program files, I can see The Master Genealogist (1.26MB) created 15/10/2008, The Master Genealogist (199MB) created 09/04/2009 and TMG Utility (4.89MB) created 30/12/2008. The first has one folder called BACKUP containing for folders, twowith extension .ocx and two with extension .dll ( one of which is the missing one from my original question). The TMG Utility has three folders and 130 files The second The Master Genealogist has 15 file folders, 4 applications, 4 application extensions and 55 other files called CDX, CNT, DBF, DIS, FPT, FPW, HTML, UPD, WCM, XLS, Paintbrush and TextDocs. Is there any way to retrieve my data from these files before I move the original missing .dll file?

I have not tried the suggested solution yet. I am still waiting for my computer support team to solve other issues first. Don

Hi, After a computer crash and restart using the manufacturers recovery disc, my TMG 7 failed to start with error message that "MSVCR71.dll file not found, reinstalling may fix problem". However trying to reinstall produced message that TMG was already installed. TMG does not show under "control panel/programs and features" so I cant uninstall and retry but does show under "computer/ Vista © /program files" I am reluctant to download the missing file from the Web in case I recieve a virus as well. Are there any other options? Regards