Alan Budden

Just to add to Jim's suggestion regarding unstill and reinstall. - Close all other applications. - Turn off your virus scanner. - Then uninstall TMGv8. - Re-boot your computer. - Check whether your virus scanner is still turned off - if not, temporarily turn it off again. - Install TMGv8 to right the same program folder you used previously. - Re-boot your computer. - If necessary turn your virus scanner on. - Start TMGv8 and immediately check whether HELP is functional from within TMGv8. FIXED!! I did just as Vera said but before reinstalling I checked Program Files and ProgramData - there were TMG7 and TMG remnants there. So I deleted them and ran CCleaner on the registry - no obvious problems. I installed TMG8 and, hey presto, the Help function works. Thanks all Alan

And I'm using the UK version Alan

It didn't work this time, I afraid.

Sorry for the inconvenience, Alan. Which Operating System do you use? Was TMG Version 7 ever installed on the machine on which you now run version 8? Yes. I installed v8 then uninstalled v7. The help was not working so I did the repair-install, to no avail. Since then I have moved all the files to my prefered locations using File > Preferences. Everything works (as far as I can see) except for the Help. Alan Windows 7

Sorry for the inconvenience, Alan. Which Operating System do you use? Was TMG Version 7 ever installed on the machine on which you now run version 8? Yes. I installed v8 then uninstalled v7. The help was not working so I did the repair-install, to no avail. Since then I have moved all the files to my prefered locations using File > Preferences. Everything works (as far as I can see) except for the Help. Alan

I have precisely the same experience with the help function. I even did the repair install. The results are exactly as reported by Dan. Alan