Thank you for your reply, I have checked and found that the PDF Printer was not installed, I followed your instructions, I rebooted and the printer is now shown as installed however the same error message comes up.
It subsequently tells me that the "raw ISC file has been saved as <C:/ etc TMGv8logserror.isc.> Please send it to Technical Support"
Going to that file I can find no openable information that can be forwarded, when I try to a message comes up saying that "Windows can not open this file". There are 3 files that seem to refer to this problem, one called <error> the contents of which I attached above. The other two are named <error.isc> and <last isc>