patj

I did the clean install and no longer have that report definition error message. The paths seem to be the same as they were before, so I don't know where the bug was. Anyway, thank you for still being available for support. Patricia I think the paths are ok. I assume the program wouldn't open if the paths were not correct. And I've restarted my computer numerous times. I've done a reinstall/repair from the downloaded installer. I was going to try the "clean TMG install" next, unless you have any other suggestions. Patricia

I think the paths are ok. I assume the program wouldn't open if the paths were not correct. And I've restarted my computer numerous times. I've done a reinstall/repair from the downloaded installer. I was going to try the "clean TMG install" next, unless you have any other suggestions. Patricia

I'm trying to print a list of all people in my project, and I get the error message: "The report definition is in use by another user". I am the only user of TMG, and I am the only user of my computer. How do I fix this? Patricia patj2@comcast.net

Reinstall with repair didn't work and complete uninstall and reinstall didn't work. I finally did the CLEAN install and that worked. Thanks for the help. I'm glad you guys are still here supporting TMG.

Just recently got a new computer and reinstalled TMG 9.05. Data entry is ok, but just tried to print a report. Instead of a preview screen of the report, I get a "Locate cdintf~1.dll" box, and when I exit from the box clicking Ignore, I get Program Error: OLE error code: 0x80040154: Class not registered. Does anyone know what the problem could be?

Thank you everyone, I will try saving the layout.

Every time I have to reboot my computer, as for Windows updates etc., TMG 9.05 does not save the font sizes that I had in preferences. It's not a big deal to set them back in Data Entry, Lists, Project Explorer and Other, but I thought this was something that was saved in TMG Preferences. Is anyone else experiencing this?

Hi Virginia: Thank you for your help. The backup completed now. It turns out that my flash drive was too full, when I initially tried to copy the *.sqz file from the C: drive to the flash drive. I deleted some old files and then it copied just fine. The original error message though gave me no clue about the drive being too full. Thanks again. Pat

When I attempt to backup my TMG 8.08 file to a flash drive, I get the following error message: Input file read failure-This error occurs when a file read operation is performed on a ZIP file that is locked or restricted by another process. Can anyone tell me why I'm getting this error and what I should do to complete a backup?

How do most people handle a Cremation and/or Scattering of Ashes, as opposed to a Burial? Do you make it a Custom Event? Cremation and Scattering of Ashes is becoming more common in modern times.

I had the same Windows installer error when trying to update from 8.06 to 8.07. When i went back to TMG, the program had been removed. So I had to download the trial version from the Wholly Genes website. When I installed that my whole program was there, with my own 32-digit code, not the trial version. Gave me quite a scare, since I've just had a couple of other problems resolved in the last couple weeks. Got comfort knowing I have the sqz backups. That's the name of the game: BACKUP, BACKUP, BACKUP!

Thanks for your time and efforts with my TMG problem. It's strange that no one else encountered this problem. Perhaps because my project did not get updated to 8.05, before going to 8.06. At least it's not such a monstrous problem that it prevents TMG from being used. And I can still use the "Note" tag to record the information on nonblood relationships. How will I find out if the programmers find a solution? Will it be in this thread?

The extra "My Documents" folder is some folder that my computer manufacturer placed on there. When I click on it, an error message tells me I don't have access to that folder. I think it is empty anyway. I can't edit or delete it even though I am the Administrator and the ONLY user of this computer. The other "My Documents" folder is the one that has my TMG files. I uploaded the following file which has all the project files from February and March 2013 before the 20 March power outage. File is C:Hamster ArchiveFiles to Upload to TMG Support.zip I also uploaded a zip file of the whole Projects folder. This is D:Projects.zip

I uploaded my PJC file. File name is G:UserspatjMy DocumentsThe Master Genealogist v8 Old ComputerFiles to Upload to TMG SupportJohnson Family_.PJC The date on the file is 20 Mar 2013 which is the day that a power outage destroyed the mother board on my computer. I was going to send multiple files, but it seems that Message Manager will upload only one file at a time.

Does the file have to be the *.sqz file or can it be the *.PJC file? Would you also need any of the other files, such as CDX files or DBF files? I don't have a more recent *.sqz file than the one that I uploaded already.