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  1. I do not know what has happened to my project, but I cannot attach my mother as my ancestor. I am using the "mother" line at the top of the person screen as she is already in the project, but when I double click and enter her number (3) in the "parent" box, and click "okay," she does not appear on the line in after "mother." She appears as a "biological mother" tag in the main box on the person screen. She appears on my father's person screen in a "marriage" tag. Does anyone know what might have happened to cause this? Thank you, Dick Norwood
  2. I have sought help with a problem I'm having with TMG and Windows 10. I have seen some say that the program works fine with Windows 10, but that is not the case with me. When I try to open TMG in Windows 10, I get an error message, saying that "File access is denied c:\users\richard\documents\the master genealogist v9\_programstartlog.log." I cannot figure out how to repair this problem, and while I can ignore the message and open TMG, I cannot edit data in the program, so effectively, I have no data entry anymore. I would like to find another database program to replace TMG, but I don't know which one to choose. I would like direct transfer of TMG data and compatibility with Windows 10. Any advice would be greatly appreciated.
  3. Windows 10 and TMG 9

    Thank you. I think I have 9.1, though.
  4. Windows 10 and TMG 9

    My installer cannot be found on my computer. I get the message: "The feature you are trying to use is on a network resource that is unavailable." Then I get a message that the path C:\ProgramData\The Master Genealogist v9 Installer\tmg9setup.msi cannot be found. Verify that you have access to this location and try again, or try to find the installation package tmg9setup.msi in a folder from which you can install the product The Master Genealogist v9. At the same time the "preparing to install" window is open.
  5. Windows 10 and TMG 9

    I have just installed Windows 10. Initially, everything worked fine, and TMG worked as well. I could open it and input new data without any problems as always. This morning Windows updated. After that, I tried to use TMG and got the following error message: ErrorMarker: File access is denied c:\users\richard\documents\the master genealogist v9\logs\registercontrol.log. 13 TMGAPPOBJ.MOCX I could cancel, retry, or ignore. Retrying did not work, so when I clicked ignore, TMG opened to my last window, and everything looked ready to go. However, when I began to enter new data or edit old data, I got the same error message, which seems to be generated by TMG itself. Reading a previous answer, I right-clicked on the shortcut pinned to my tray, but I did not get the "run as administrator" option. I don't know if that pertains to my issue. I'd be grateful for any help with this. Thank you, Dick Norwood