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bjcain

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  1. Missed that, but used the same drop down to download the PDF that made everything work. Will check on the printer setup as well. Thanks Virginia!\ Brenda
  2. I did some more checking on this site and found someone else with printing problems. I downloaded the PDF function and now I can print my reports. Sorry I missed it last night, was pretty late and very tired when trying to figure out why I couldn't print. Hopefully this will solve the problem in the future as well. Thanks for the help, Terry, Michael and Virginia.
  3. Sorry that was confusing. What I did was go into preferences to see what was the default program. I assumed (my mistake) that the default report program chosen might have something to do with it. I do have a new printer that prints everything but files from TMG.
  4. I'm trying to print simple family group sheets, and I have the output set for Microsoft Word, however, I have the 2016 version and after posting the above, wondered if that was my problem. I have tried using both the print button at the top of the report and the Control "P" function on the keyboard, neither generates any activity.
  5. After switching to Windows 10, I ended up having to get a new printer. Even with HP's help, we can't get it to print the reports for TMG. It will print everything else. Any suggestions?
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