Jump to content

Gloria McGough

Members
  • Content count

    6
  • Joined

  • Last visited

Posts posted by Gloria McGough


  1. On or about November 15th (following an update to Windows) I could no longer open The Master Genealogist

    The program icon changed to a "white page" and I receive this message "This APP can't run on your PC"

    I had TMG version 9 and the .5 or 05 that was provided later. I have had no problems running TMG until this happened.

    Do I dare uninstall and reinstall? I have saved all my programs/projects as back-ups and also have the sqz files.

     


  2. I upgraded my computer to Windows 10 about 6 months ago and have had no problems with TMG until about 3 weeks ago.

    Now every time my computer is shut down, TMG goes to the "trial" screen and I have to log my serial number in all over etc.

    So, I went on this site and saw the execute update to 9.05 where I was running 9.01

    Now after updating to v 9.5 from v 9.1 am no longer able to open or restore any of my projects.

    I get the following errors:

    OLE error code 0x80040154:Class not registered. 72 getfilex

     

    When I try to locate my projects they are not showing up. The screen will not allow me to access the sqz formats and short of reloading from my latest cd; I am at a loss as to how to find/retrieve my projects.

     

    Any suggestions?

×