Jim Fickett

I just successfully installed TMG8.02 from the initial download. Everything seems fine, something must have changed in the "registering modules" part of the install

Vera, MSVRC71.DLL is in the proper directory, size 348160, created Mar 18. 2008, Modified Feb 21 2003, accessed 29 Jan 2012, version 7.10.3052.4 TMG8 will startup just fine, I did import my TMG7 data and everything seems just fine. When the MSI "backs out" the installation, my data files remain TMG8 does not show up in installed programs (system) like TMG7. Thanks for all you help and support Jim

Any other suggestion to try?

Virginia, I have always taken the typical installation with the standard defaults Jim

Virginia, Are you interested in the entire file C:Documents and SettingsAll UsersApplication DataThe Master Genealogist v8 Installertmginstall.log ? I can send you the entire file Jim

Virginia, I downloaded the TMG V8.1 install module vs the upgrade within TMG V8 and i got the exact same results. form the file C:Documents and SettingsAll UsersApplication DataThe Master Genealogist v8 Installertmginstall.log MSI (s) (B4:70) [15:58:25:232]: Executing op: SetTargetFolder(Folder=C:WINDOWSsystem32) MSI (s) (B4:70) [15:58:25:232]: Executing op: RegSelfReg(File=bbListViewV.ocx,FileID=bbListViewV.ocx) SelfRegModules: File: bbListViewV.ocx, Folder: C:WINDOWSsystem32 MSI (s) (B4:70) [15:58:25:435]: Executing op: RegSelfReg(File=LTRIO14N.DLL,FileID=LTRIO14N.DLL) SelfRegModules: File: LTRIO14N.DLL, Folder: C:WINDOWSsystem32 MSI (s) (B4:70) [15:58:25:622]: Executing op: RegSelfReg(File=ltlst14N.ocx,FileID=ltlst14N.ocx) SelfRegModules: File: ltlst14N.ocx, Folder: C:WINDOWSsystem32 MSI (s) (B4:70) [15:58:25:919]: Executing op: RegSelfReg(File=LTRVW14n.ocx,FileID=LTRVW14n.ocx) SelfRegModules: File: LTRVW14n.ocx, Folder: C:WINDOWSsystem32 MSI (s) (B4:70) [15:58:26:138]: Executing op: RegSelfReg(File=Dzactx.dll,FileID=Dzactx.dll) SelfRegModules: File: Dzactx.dll, Folder: C:WINDOWSsystem32 MSI (s) (B4:70) [15:58:26:309]: Executing op: RegSelfReg(File=toc19.ocx,FileID=toc19.ocx) SelfRegModules: File: toc19.ocx, Folder: C:WINDOWSsystem32 MSI (s) (B4:70) [15:58:26:403]: Executing op: RegSelfReg(File=LTRPR14n.dll,FileID=LTRPR14n.dll) SelfRegModules: File: LTRPR14n.dll, Folder: C:WINDOWSsystem32 MSI (s) (B4:70) [15:58:26:544]: Executing op: RegSelfReg(File=LTRTN14n.DLL,FileID=LTRTN14n.DLL) SelfRegModules: File: LTRTN14n.DLL, Folder: C:WINDOWSsystem32 MSI (s) (B4:70) [15:58:26:966]: Executing op: RegSelfReg(File=bbFolderTree.ocx,FileID=bbFolderTree.ocx) SelfRegModules: File: bbFolderTree.ocx, Folder: C:WINDOWSsystem32 MSI (s) (B4:70) [15:58:27:044]: Executing op: RegSelfReg(File=LTR14n.dll,FileID=LTR14n.dll) SelfRegModules: File: LTR14n.dll, Folder: C:WINDOWSsystem32 MSI (s) (B4:70) [15:58:27:169]: Executing op: RegSelfReg(File=Duzactx.dll,FileID=Duzactx.dll) SelfRegModules: File: Duzactx.dll, Folder: C:WINDOWSsystem32 MSI (s) (B4:70) [15:58:27:340]: Executing op: RegSelfReg(File=TList7.ocx,FileID=TList7.ocx) SelfRegModules: File: TList7.ocx, Folder: C:WINDOWSsystem32 MSI (s) (B4:70) [15:58:27:544]: Executing op: RegSelfReg(File=foxhhelpps9.dll,FileID=foxhhelpps9.dll) SelfRegModules: File: foxhhelpps9.dll, Folder: C:WINDOWSsystem32 MSI (s) (B4:70) [15:58:27:606]: Executing op: RegSelfReg(File=ltocx14n.ocx,FileID=ltocx14n.ocx) SelfRegModules: File: ltocx14n.ocx, Folder: C:WINDOWSsystem32 MSI (s) (B4:70) [15:58:27:856]: Executing op: SetTargetFolder(Folder=C:Program FilesThe Master Genealogist v8) MSI (s) (B4:70) [15:58:27:856]: Executing op: RegSelfReg(File=vfp9r.dll,FileID=vfp9r.dll) SelfRegModules: File: vfp9r.dll, Folder: C:Program FilesThe Master Genealogist v8 MSI © (84:E4) [16:01:51:914]: Disallowing shutdown. Shutdown counter: 0 Thanks for your help, Jim

Virginia, Thanks Jim

Virginia, I am more than willing to try TNG V8.1, where on the web site can I find the file for download? Jim

Virginia, I just tried to reinstall TMG8 I stopped at exactly the same spot.. tmginstall.log MSI (s) (98:A0) [19:53:51:158]: Executing op: RegSelfReg(File=ltocx14n.ocx,FileID=ltocx14n.ocx) SelfRegModules: File: ltocx14n.ocx, Folder: C:WINDOWSsystem32 MSI (s) (98:A0) [19:53:51:376]: Executing op: SetTargetFolder(Folder=C:Program FilesThe Master Genealogist v8) MSI (s) (98:A0) [19:53:51:376]: Executing op: RegSelfReg(File=vfp9r.dll,FileID=vfp9r.dll) SelfRegModules: File: vfp9r.dll, Folder: C:Program FilesThe Master Genealogist v8 MSI (s) (98:A0) [19:53:51:689]: Executing op: RegSelfReg(File=vfp9t.dll,FileID=vfp9t.dll) SelfRegModules: File: vfp9t.dll, Folder: C:Program FilesThe Master Genealogist v8 I believe this may have some issue with my anitvirus software, I am running McAfee 8.5.0.781 virus definition 6593.0000 In the "hung" state of TMG8 install my daily virus scan will not execute as a scheduled task ( I do this every day) Thanks for your help Jim

Vera, The program in my case was Microsoft Visio 2007 (I needed to upgrade from 2003 for some other reason). What appeared to me was the TMG8 was "stuck" in the install process. When I needed to install Visio 2007, MSI realized there was something not complete, so it asked if I wished to back out the previous work (in this case TMG8) and install Visio 2007. I believe that if an individual experiances what i did in the install process, regardless of program MSI tries to install, MSI will ask what you wish to do, back out TMG8 or quit the install you just tried. Jim

Virginia If i say No to the backout, the other program fails to install and terminates. When I said yes, it backed out the files in C:Program FilesThe Master Genealogist v8 Jim

Virginia, I tried to install another different program that uses windows installer and this program stated the TMG8 was "hung up" and do you want windows installer to "back out" the changes. This is the program that is removing the files. Jim

Virginia, All eleven folder locations are listed. The files go missing from C:Program FilesThe Master Genealogist v8 Very interesting file tmginstall.log Last lines are as follows: MSI (s) (E4:70) [15:21:31:796]: Executing op: RegSelfReg(File=ltocx14n.ocx,FileID=ltocx14n.ocx) SelfRegModules: File: ltocx14n.ocx, Folder: C:WINDOWSsystem32 MSI (s) (E4:70) [15:21:32:015]: Executing op: SetTargetFolder(Folder=C:Program FilesThe Master Genealogist v8) MSI (s) (E4:70) [15:21:32:015]: Executing op: RegSelfReg(File=vfp9r.dll,FileID=vfp9r.dll) SelfRegModules: File: vfp9r.dll, Folder: C:Program FilesThe Master Genealogist v8 MSI © (68:B4) [15:58:08:851]: Disallowing shutdown. Shutdown counter: 0 note approx 37 minutes trying to do something with vfp9r.dll Jim

Virginia, I did restore my TMG7 layout into my TMG8 and it works just fine. I did note that TMG8 does not appear in my installed programs ( Add or remove programs) like TMG7 does. I believe my installation stops in the registering programs Thanks for your help Jim

Virginia, Although TMG8 installation did not complete properly, yes TMG8 was functional. I imported by TMG7 data into TMG8 and everythig seems to be just fine. I have not looked at all the "new" things but all of my data (10000+ persons) appears to be fine. During the installation I selected the ALL USERS option along with the typical install Windows Explorer is set to display all hidden files. Jim