RGreen

Q1. My other question is why won't it allow me to update from the correct directory as the program closes when I attempt to do so? Q2. If this is so (your response TY) is there a way that a change can be made to allow me to use it on my other user name and download updates? Q3. Or is the only solution available to backup my date and reload the program?

I had reformatted my hard drive a few months ago and setup a couple of accounts on my computer under separate names for myself. I have now realized that the mail account that I use and that has the bulk of information coming in is not the same as the one that I have TMG under. I have 6.01.00V reg. Therefore I am having two problems at this time: A) I am unable to use the "check for an update" under help but my computer is connected all the time via a LAN connection. Therefore there should not be a problem in updating it. When I attempt to use it in my other directory this is what shows on screen "The copy of TMG in c:\pr..files\T..M..G.. was installed by "Richard G.." and was not made accessible to all users at that time. You must be logged in to windows as "Richard G..." to upgrade this copy of T..M..G... But it will not upgrade Will I have to to back up my database, uninstall, then reinstall the program or is there a simpler solution that someone has noted. Thank you Richard G.