Jim, I just want to say Thank you. I was looking at the posts and saw one from 2014 titled final installer. It was for version 9.05 and you had written instructions for a clean install. Since I was using 9.04 I decided to download 9.05 and follow your instructions for a clean install. So far I have not gotten any of the error messages I was getting, TMG has backed up successfully and I have a Last Backup log. It may not last but for now it's working. Thanks again for sharing your knowledge.