Mike Nolen
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Sorry, I spelled NUL: incorrectly. The printer port for the Wholly Genes PDF Writer v4 is spelled correctly as you stated above and after being deleted many times. I also checked all the printer names and do not have an Amyuni Printer installed. Mike
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Mike Nolen started following Problem Printing PDF Reports
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Thank all of you for your suggestions. I had read the proposed fixes before I started this topic. In the past few days I have uninstalled TMG v8 and the vestiges of its files in the Program Default Data Paths; then reinstalled TMG v8. The Amyuni PDF Writer v4 installed properly, but I had to reassign the port from LPT1 to NULL. I still have the problem I reported on 5 FEB at 2:20PM. The printing problem starts with an Activation Error window containing "Printer not activated, error code: -30". What is the source of this error and What is the fix? What does Amyuni have to say about this error? Still need help. Mike
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The Amyuni driver is used by several popular applications by Intuit (QuickBooks and TurboTax that I am aware of) and apparently TMG is competing for use of some of the Amyuni components. I use TurboTax and I have updated it several times recently as well as installed an Amyuni update distributed by Windows Update. I don't know how, but I suspect this competition is causing my inability to use TMG's report writing to PDF. The source of the problem may lie in the cdintf.dll file. My guess. I have been able to print a PDF from TurboTax. I need your help. Mike
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TMG v8.01 on Windows Vista Home Premium SP2 I tried to print various reports to Adobe Reader (PDF). All was Ok until after the 'Converting...' step. Next screen was an 'Activation Error' window containing "Printer not activated, error code: -30". Pressing OK was followed by a 'TerPrint2, Error code: 15' window containing "Unable to Start the Print Job." After OK, the next window was a 'TMG' window containing "Error exporting to C:\Users\...\Report_Output\filename.PDF." Pressing OK again closed the 'Report Definition Screen' for the report and returned to the Details screen. On the 'Control Panel - Printers' display Wholly Genes PDF Writer Version 4 setup appeared normal and used Amyuni PDF Converter Version 4.0.1.2. I attempted to print a test page using the 'Print Test Page' tab on Wholly Genes PDF Writer Version 4 Properties window and received an 'Activation Error' window containing "Printer not activated, error code: -30". Pressing OK showed a 'Printer Properties' window stating the test page did not print; asked to run the printer trouble-shooter (none of items applied); said the device was not ready. All Windows Updates installed. Among recent Windows Updates was one from Amyuni, 1/24/2012. I had not tried to print a report to Adobe Reader (PDF) prior to this date. How does Wholly Genes PDF Writer Version 4 get activated? I have the same problem on a laptop running Windows 7 Home Premium.