I was getting ready to order and upgrade to my TMG7.04 but, thankfully, I stepped in here to read this thread. Glad I did! WhileI am, overall impressed with what all TMG can do, I've been underwhelmed with the TMG User's Manual and thankfully found a third-party publication that is world's better than the manual that came with the product which, to be quite honest, is nowhere near the quality of the software itself! That said, I still am amazed at the power of what the software can do.
One thing, however, that struck me in this message thread is the lack, after just over 2 months of the time this thread has been active, of any response whatsoever of the Wholly Genes staff to any of the points brought up by the various users. No, "We're working on that...", "That's not feasible because..." or even a "That's not the case/truth because..." It's as if nobody in the company cares what the user's think or believe! Does anybody read the posts that are here? Feedback from customers is part of the lifeblood of any company because it tells you how your product is doing. Feedback from a company tells the customer that somebody is listening and cares. Future customers see/hear/read what present customers say and often make (or don't make!) purchases based on the dialogue between customers and company. That is, I believe, a known fact.
I wonder if this message will generate any company feedback or if it's just a wasted effort. One thing is certain, and that is there will be no upgrade purchased by me for TMG unless a two-way conversation between customers and company starts soon!