Major Meltdown! in Older Products and Versions Posted September 2, 2009 · Report reply Don't have any ideas and you didn't say what TMG version you are running. I would uninstall and reinstall using the full installer for the version that you are running. The v7.04 full installer can be downloaded here... http://www.whollygenes.com/files/tmg7setup.exe Jim, thank you for you advice. The re-install changed nothing (v7.04 UK version) I ended up getting excellent advice from TMG support (Phil) who suggested maybe another programme on my computer was stuffing things up. He was right. I had installed an evaluation copy of "Author-It" (a documentation programme) and that was the culprit. Once deleted and TMG re-installed, all was back to normal, much to my relief!