half pint

Hi All I have a problem that I am hoping and praying SKS will help me with. I purchased the Gold edition in January and played about with it for a few days before "putting it on one side" until I had more time to study it. Well now is the time and I cannot log into it properly. I opened the file, and it asked for my serial number to unlock it, which I entered but for some reason I cannot access all of it ie importing and exporting. I know it sounds like a "grey question" (yes I do need my roots doing) but do I have to unlock it every time? Also can someone tell me where I change my email address please. Thank you for your time. Half Pint

Hi Virginia It worked. By going to the top VIEW, I changed to small buttons and now I can see everything and have imported my gedcom. Up until 3 days ago I had everything on Legacy, then I had problems and it deleted everything. Apparently there is a weakness in the program where the whole program freezes and then you lose all your data. This does tend to make you a little paranoid. Many many thanks for showing me more uses of the program it is very very much appreciated. Regards Lin (Half Pint)

Hi Virginia Many thanks for coming back to me so quickly, it is really appreciated. I have gone into preferences and found the option to switch off the status bar and when I applied it, it didn't solve the query. Your other suggestion was to go to the small buttons via view, when I've searched there is no view key, nor when I look into every option can I see anything that says small button. Can I please explain what I see a little. I have gone into "file" and chosen the "import" screen, that comes up and asks you to choose between simple and advanced wizard. There is nothing on my screen to take me to the next stage and so I believe they must be below the bottom of the screen. Am I correct? Thank you for your patience in this matter. Regards Lin (Half Pint)