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Donald Gunn

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  1. I was full of hope after finding your post for I too have the problem of no pdf reports, but on a 32 bit system, not 64 bit, after upgrading to Windows 7 from Vista SP2. My understanding is that the pdf writer should work on 32 bit systems but mine doesn't. I've followed your procedure, several times in fact, but still no pdf reports. The file > printer setup > install pdf printer > route tells me the pdf printer is already installed. But every attempt results in 'Printer not activated, error code - 20'. Control Panel > Devices & Printers > etc confirms the Wholly Genes PDF printer is unavailable. The NewPort seems OK and is checked. Im at a loss. Don Gunn
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