charleslmayfield

Thanks all for your help. I think I have solved the problem, though the exact interfering program is not yet known. However, after a Clean Boot, both TMG6 and TMG7 backups run to full completion without error. Now, I need to turn things back on and see if I can determine the culprit that was causing my problem. Again, Thanks Chuck Mayfield

Thanks, Virginia. As far as I can tell, both computers have the same file and directory structure for TMGv7 program and data files. I have tried to backup the program on my C: drive to various places without success: A network drive that worked since 2006, E:\; C:\; c:\Doc...\The Master Genealogist v7\Backups\ Chuck PS. It will work to all three locations if I check only Program data files

Thanks Joan, I just did a backup of ...\my documents\The Master Genealogist v7 to a network drive. The full backup took 6-7 minutes. Hopefully, future differenial backups will be quicker. I am still worried that I am out of the main stream. Question: I have not yet converted all my TMG6 projects to TMG7. How can I do that, given that I can not do a full backup with V6? Question: Acronis is on the same disk drive with TMG7. Given that the most likely failure that would result in loss of data is a disk drive failure, how do you propose that I will be able to restore my data after such a failure? What specific steps should I take to ensure the ability to recover from a catastrophic disk failure.???? Chuck

But I have been trying to backup to the C: drive. As I said before, if I uncheck everything except Project data files, the backup completes successfully. Is it possible to make that error message give a hint about what the problem is? TMG writes absolutely nothing to either log filename you gave me before. I hate to resort to backing up with 7zip or Acronis because both methods take so long...I see wits' end ..... Chuck

I looked at your file. Thanks for it. However, I see no files that are obviously in ZIP format. The error that TMG reports (but does not put into a LOG file that I can find) mentions a ZIP file: "The Master Genealogist - Input file read failure - This error occurs when a file read operation is performed on a ZIP file that is locked or restricted by another process." Which TMG7 files are stored in ZIP format?

Thanks, Virginia. I will look at your tmg7.pdf file. I found today that if I uncheck everything but project data files, the backup completes OK. Checking any of the following along with project data files; External exhibits, Accents, Filters; results in failure of the backup. I had shared the TMG7 folder in My Documents on my local LAN, but logged out from them at my other computer. Still the backup does not work. I suspect a WinXP file lock problem, but can not discover enough info to even tell by looking in directories whether a file is locked or not locked by another process. back in the win3.1 days, Word would leave a file when it crashed, indicating that the document was open, even when it crashed. I assume that sort of thing would be a used to indicate that there is a lock, but there seems to be no such file here.

I copied all the files from ...my documents\the master genealogist vy\ to an equivalent directory on another computer after installing v7 there and the backup works ok on that computer. Based on that, I suspect that the problem is NOT INCLUDED in the data directories, but in the program directories. What is backed up from the program directories? and why? Regards, Chuck Mayfield

Well, yes, Virginia. I tried to make a backup to C:\, and as I said, no sqz file is created. Chuck

With v7, I created a new project, diddly, and entered myself and my parents. I tried to back it up; same result. no joy. error.txt was not modified. Here is the only field in logs that was modified; _backup.log: 2008.04.10, 15:23:36 >OS - Windows 5.01, 5 2008.04.10, 15:23:37 >Backup file - C:\Documents and Settings\Chuck Mayfield\My Documents\The Master Genealogist v7\Backups\diddly 2008-04-10 15-23-33.sqz 2008.04.10, 15:23:38 >projects, mask=" "c:\documents and settings\chuck mayfield\my documents\the master genealogist v7\projects\diddly_???.*"" 2008.04.10, 15:23:38 > 1 - Processing Item List... Please wait. > 2008.04.10, 15:23:38 > 2 - Item 1 of 48 > 2008.04.10, 15:23:38 > 3 - Item 2 of 48 > documents and settings/chuck mayfield/my documents/the master genealogist v7/projects/diddly_$.dbf 2008.04.10, 15:23:38 > 4 - Item 3 of 48 > documents and settings/chuck mayfield/my documents/the master genealogist v7/projects/diddly__.PJC 2008.04.10, 15:23:38 > 5 - Item 4 of 48 > documents and settings/chuck mayfield/my documents/the master genealogist v7/projects/diddly_a.dbf 2008.04.10, 15:23:38 > 6 - Item 5 of 48 > documents and settings/chuck mayfield/my documents/the master genealogist v7/projects/diddly_a.FPT 2008.04.10, 15:23:38 > 7 - Item 6 of 48 > documents and settings/chuck mayfield/my documents/the master genealogist v7/projects/diddly_b.dbf 2008.04.10, 15:23:38 > 8 - Item 7 of 48 > documents and settings/chuck mayfield/my documents/the master genealogist v7/projects/diddly_c.dbf 2008.04.10, 15:23:38 > 9 - Item 8 of 48 > documents and settings/chuck mayfield/my documents/the master genealogist v7/projects/diddly_c.FPT 2008.04.10, 15:23:38 > 10 - Item 9 of 48 > documents and settings/chuck mayfield/my documents/the master genealogist v7/projects/diddly_d.dbf 2008.04.10, 15:23:38 > 11 - Item 10 of 48 > documents and settings/chuck mayfield/my documents/the master genealogist v7/projects/diddly_d.FPT 2008.04.10, 15:23:38 > 12 - Item 11 of 48 > documents and settings/chuck mayfield/my documents/the master genealogist v7/projects/diddly_dna.dbf 2008.04.10, 15:23:38 > 13 - Item 12 of 48 > documents and settings/chuck mayfield/my documents/the master genealogist v7/projects/diddly_dna.FPT 2008.04.10, 15:23:38 > 14 - Item 13 of 48 > documents and settings/chuck mayfield/my documents/the master genealogist v7/projects/diddly_e.dbf 2008.04.10, 15:23:38 > 15 - Item 14 of 48 > documents and settings/chuck mayfield/my documents/the master genealogist v7/projects/diddly_e.FPT 2008.04.10, 15:23:38 > 16 - Item 15 of 48 > documents and settings/chuck mayfield/my documents/the master genealogist v7/projects/diddly_f.dbf 2008.04.10, 15:23:38 > 17 - Item 16 of 48 > documents and settings/chuck mayfield/my documents/the master genealogist v7/projects/diddly_f.FPT 2008.04.10, 15:23:38 > 18 - Item 17 of 48 > documents and settings/chuck mayfield/my documents/the master genealogist v7/projects/diddly_g.dbf 2008.04.10, 15:23:38 > 19 - Item 18 of 48 > documents and settings/chuck mayfield/my documents/the master genealogist v7/projects/diddly_g.FPT 2008.04.10, 15:23:38 > 20 - Item 19 of 48 > documents and settings/chuck mayfield/my documents/the master genealogist v7/projects/diddly_i.dbf 2008.04.10, 15:23:38 > 21 - Item 20 of 48 > documents and settings/chuck mayfield/my documents/the master genealogist v7/projects/diddly_i.FPT 2008.04.10, 15:23:38 > 22 - Item 21 of 48 > documents and settings/chuck mayfield/my documents/the master genealogist v7/projects/diddly_k.dbf 2008.04.10, 15:23:38 > 23 - Item 22 of 48 > documents and settings/chuck mayfield/my documents/the master genealogist v7/projects/diddly_l.dbf 2008.04.10, 15:23:38 > 24 - Item 23 of 48 > documents and settings/chuck mayfield/my documents/the master genealogist v7/projects/diddly_l.FPT 2008.04.10, 15:23:38 > 25 - Item 24 of 48 > documents and settings/chuck mayfield/my documents/the master genealogist v7/projects/diddly_m.dbf 2008.04.10, 15:23:38 > 26 - Item 25 of 48 > documents and settings/chuck mayfield/my documents/the master genealogist v7/projects/diddly_m.FPT 2008.04.10, 15:23:38 > 27 - Item 26 of 48 > documents and settings/chuck mayfield/my documents/the master genealogist v7/projects/diddly_n.dbf 2008.04.10, 15:23:38 > 28 - Item 27 of 48 > documents and settings/chuck mayfield/my documents/the master genealogist v7/projects/diddly_n.FPT 2008.04.10, 15:23:38 > 29 - Item 28 of 48 > documents and settings/chuck mayfield/my documents/the master genealogist v7/projects/diddly_nd.dbf 2008.04.10, 15:23:38 > 30 - Item 29 of 48 > documents and settings/chuck mayfield/my documents/the master genealogist v7/projects/diddly_nd.FPT 2008.04.10, 15:23:38 > 31 - Item 30 of 48 > documents and settings/chuck mayfield/my documents/the master genealogist v7/projects/diddly_npt.dbf 2008.04.10, 15:23:38 > 32 - Item 31 of 48 > documents and settings/chuck mayfield/my documents/the master genealogist v7/projects/diddly_npv.dbf 2008.04.10, 15:23:38 > 33 - Item 32 of 48 > documents and settings/chuck mayfield/my documents/the master genealogist v7/projects/diddly_o.dbf 2008.04.10, 15:23:38 > 34 - Item 33 of 48 > documents and settings/chuck mayfield/my documents/the master genealogist v7/projects/diddly_p.dbf 2008.04.10, 15:23:39 > 35 - Item 34 of 48 > documents and settings/chuck mayfield/my documents/the master genealogist v7/projects/diddly_p.FPT 2008.04.10, 15:23:39 > 36 - Item 35 of 48 > documents and settings/chuck mayfield/my documents/the master genealogist v7/projects/diddly_pd.dbf 2008.04.10, 15:23:39 > 37 - Item 36 of 48 > documents and settings/chuck mayfield/my documents/the master genealogist v7/projects/diddly_pd.FPT 2008.04.10, 15:23:39 > 38 - Item 37 of 48 > documents and settings/chuck mayfield/my documents/the master genealogist v7/projects/diddly_ppt.dbf 2008.04.10, 15:23:39 > 39 - Item 38 of 48 > documents and settings/chuck mayfield/my documents/the master genealogist v7/projects/diddly_ppv.dbf 2008.04.10, 15:23:39 > 40 - Item 39 of 48 > documents and settings/chuck mayfield/my documents/the master genealogist v7/projects/diddly_r.dbf 2008.04.10, 15:23:39 > 41 - Item 40 of 48 > documents and settings/chuck mayfield/my documents/the master genealogist v7/projects/diddly_r.FPT 2008.04.10, 15:23:39 > 42 - Item 41 of 48 > documents and settings/chuck mayfield/my documents/the master genealogist v7/projects/diddly_s.dbf 2008.04.10, 15:23:39 > 43 - Item 42 of 48 > documents and settings/chuck mayfield/my documents/the master genealogist v7/projects/diddly_s.FPT 2008.04.10, 15:23:39 > 44 - Item 43 of 48 > documents and settings/chuck mayfield/my documents/the master genealogist v7/projects/diddly_st.dbf 2008.04.10, 15:23:39 > 45 - Item 44 of 48 > documents and settings/chuck mayfield/my documents/the master genealogist v7/projects/diddly_st.FPT 2008.04.10, 15:23:39 > 46 - Item 45 of 48 > documents and settings/chuck mayfield/my documents/the master genealogist v7/projects/diddly_t.dbf 2008.04.10, 15:23:39 > 47 - Item 46 of 48 > documents and settings/chuck mayfield/my documents/the master genealogist v7/projects/diddly_t.FPT 2008.04.10, 15:23:39 > 48 - Item 47 of 48 > documents and settings/chuck mayfield/my documents/the master genealogist v7/projects/diddly_u.dbf 2008.04.10, 15:23:39 > 49 - Item 48 of 48 > documents and settings/chuck mayfield/my documents/the master genealogist v7/projects/diddly_w.dbf 2008.04.10, 15:23:39 !>projects - ok 2008.04.10, 15:23:39 >accents, mask=" "c:\documents and settings\chuck mayfield\my documents\the master genealogist v7\projects\*.acc"" 2008.04.10, 15:23:39 > 1 - Processing Item List... Please wait. > 2008.04.10, 15:23:39 > 2 - Item 1 of 4 > 2008.04.10, 15:23:39 > 3 - Item 2 of 4 > documents and settings/chuck mayfield/my documents/the master genealogist v7/projects/born in virginia or tennessee.acc 2008.04.10, 15:23:39 > 4 - Item 3 of 4 > documents and settings/chuck mayfield/my documents/the master genealogist v7/projects/end of line ancestors.acc 2008.04.10, 15:23:39 > 5 - Item 4 of 4 > documents and settings/chuck mayfield/my documents/the master genealogist v7/projects/living status.acc 2008.04.10, 15:23:45 !>accents - Output file write failure, possible disk full JUST FOR GIGGLES, AND TO MAKE SURE I HAD AVAILABLE DISK SPACE, I copied a 342+ GB iso file to C:\, with no problems Hope this helps you help me <g>

I just tried another v7 backup. Same result. It looked to me like the backup completed, because both progress bars seemed to show 100%, but then the error popped up. Again, no SQZ file was written. Also, nothing was written to either of the suggested log files.

The problem I reported in 2006, post#5 above is back, and the same exact error messages are reported. I now have the same exact problem with both TMG6 and TMG7 (different projects). I tried changing the backup location to C:\ where there is 3.6GB free space. When I try to backup to c:\, I get the following error message: "The Master Genealogist - Input file read failure - This error occurs when a file read operation is performed on a ZIP file that is locked or restricted by another process." I click OK then see the following: "Errors occurred during backup. Output file write failure, possible disk full" And no sqz file is written. Here is C:\Documents and Settings\Chuck Mayfield\My Documents\The Master Genealogist v7\Logs\error.txt 2008.01.06, 10:31:19 230Array dimensions are invalid. 6 FRMACCENTDEFINITION.MSAVE 2008.02.23, 17:52:03 5Record is out of range. 54 FRMEVENTS.CNTWITNESS.MSAVE 2008.02.23, 17:54:49 5Record is out of range. 54 FRMEVENTS.CNTWITNESS.MSAVE 2008.02.28, 11:27:45 5Record is out of range. 54 FRMEVENTS.CNTWITNESS.MSAVE 2008.03.18, 10:19:43 5Record is out of range. 54 FRMEVENTS.CNTWITNESS.MSAVE 2008.03.18, 10:19:50 5Record is out of range. 54 FRMEVENTS.CNTWITNESS.MSAVE Note that there are no entries with today's date. Here is c:\windows\system32\vfp7err.log ( Note that all entries are old) Fatal error: Exception code=C0000005 @ 2007.02.08 11:51:37 AM. Error log file: C:\WINDOWS\system32\vfp7rerr.log Called from - filterdata2 line 496 {C:\Program Files\The Master Genealogist\common\programs\filterdata2.prg filterdata2.fxp} Called from - tmgappobj.mfilter line 5 {c:\program files\common\libs\appobj.vct c:\program files\common\libs\appobj.vct} Called from - frmexplorer.rlhide_assign line 17 {c:\program files\common\libs\mdi.vct c:\program files\common\libs\mdi.vct} Called from - tbrlayout.chkexplorer.mchangevalue line 1 {c:\program files\common\libs\layout.vct c:\program files\common\libs\layout.vct} Called from - chktoggle.interactivechange line 2 {c:\program files\common\libs\layout.vct c:\program files\common\libs\layout.vct} Called from - tbrlayout.chkexplorer.interactivechange line 1 {c:\program files\common\libs\layout.vct c:\program files\common\libs\layout.vct} Called from - tmgmain line 595 {C:\Program Files\The Master Genealogist\tmg\programs\tmgmain.prg c:\program files\the master genealogist\tmg.exe} Fatal error: Exception code=C0000005 @ 2007.04.06 09:19:14 AM. Error log file: C:\WINDOWS\system32\vfp7rerr.log Called from - tmgmain line 595 {C:\PROGRA~1\THEMAS~1\tmg\programs\tmgmain.prg c:\progra~1\themas~1\tmg.exe}

In my project GWM__.PJC I only have one dataset. I tried to Add--wife to an individual and got "It is not possible to add person to an empty project. Please, go to Data set Manager and create new data set." Now, why would I want to do that, when I already have an active dataset with over 60000 people in it.... <g> Here's a report from the same dataset right after the fault message showed up. Individual Narrative of Victor Rex Mayfield (62083) Victor Rex Mayfield (62083)[1],[2],[3] was born on 2 Feb 1920 in Prospect, Marion County, Ohio.[4] He died on 1 Jan 1997 in Aultman Hospital, Canton, Stark County, Ohio, at age 76 (heart attack).[5],[6] **FOOTNOTES** [1]:Patricia A Smith, "Re: [MAYFIELD] Obit - Victor Rex Mayfield, 1920-1997," e-mail message to Mayfield List, 30 Apr 2007. Hereinafter cited as "Re: [MAYFIELD] Obit - Victor Rex Mayfield." [2]:Smith, "Re: [MAYFIELD] Obit - Victor Rex Mayfield," e-mail to Mayfield List, 30 Apr 2007. [3]:Smith, "Re: [MAYFIELD] Obit - Victor Rex Mayfield," e-mail to Mayfield List, 30 Apr 2007. [4]:Smith, "Re: [MAYFIELD] Obit - Victor Rex Mayfield," e-mail to Mayfield List, 30 Apr 2007. [5]:Smith, "Re: [MAYFIELD] Obit - Victor Rex Mayfield," e-mail to Mayfield List, 30 Apr 2007. [6]:Patricia A Smith, "[MAYFIELD] Obit - Victor Rex Mayfield, 1920-1997," e-mail message to Mayfield List, 30 Apr 2007. Hereinafter cited as "Obit - Victor Rex Mayfield." __________________________________________________________________________

OK. I have no idea why, but I tried to create a new project and got an error that put TMG into Repair Mode. With TMG operating in Repair Mode, I then opened the project that would not back up. It took a long time to load with lots of disk thrashing, but now the backup function seems to work, based on a subset of three attempts. I have no idea at all why, but so far I am happy with the results. Go figger!

For some time I have not been able to backup my TMG program to USB drives or Network drives. Then to make matters worse, I recently had to restore my whole computer from the restore disk. Therefore I have lost a lot of _new_ _data_ and exhibits because I had poor backups. When I try to backup to anywhere, I get the following error message: "The Master Genealogist - Input file read failure - This error occurs when a file read operation is performed on a ZIP file that is locked or restricted by another process." I click OK then see the following: "Errors occurred during backup. Output file write failure, possible disk full" And no sqz file is written. I have not been able to find a ZIP file anywhere in the TMG directory or its subdirectories. Operating System: Windows XP Home Edition Service Pack 2 (build 2600) System Model: TOSHIBA Satellite P25 PSP20U-3F68ZV 3.00 gigahertz Intel Pentium 4 8 kilobyte primary memory cache 512 kilobyte secondary memory cache Board: TOSHIBA BTQ00 BIOS: TOSHIBA V1.70 11/20/2003 Drives Memory Modules c,d 291.98 Gigabytes Usable Hard Drive Capacity 213.40 Gigabytes Hard Drive Free Space PIONEER DVD-RW DVR-K12D [CD-ROM drive] 512 Megabytes Installed Memory Local Drive Volumes c: (on drive 0) 40.01 GB 19.45 GB free TOSHIBA MK4025GAS [Hard drive] (40.01 GB) -- drive 0, s/n 85BY0497S, rev KA100A, SMART Status: Healthy e: (on drive 2) 250.93 GB 193.85 GB free Maxtor 6 L250R0 USB Device [Hard drive] (250.99 GB) -- drive 2 f: (on drive 1) 1.04 GB 104 MB free LEXAR JUMPDRIVE SECURE USB Device [Hard drive] (1.04 GB) -- drive 1 I need help from support, please, since this is an untenable situation. Chuck Mayfield <clmayfield@verizon.net> 972-867-1285