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gradyhouse@aol.com

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Posts posted by gradyhouse@aol.com


  1. Hi All, My TMG 9.05.0000 appears to be breaking down. In the last week or so, I've been getting increasingly frequent error messages that freeze TMG. 1) when editing tags get "Error initializing the printer" at top and below "OpenCurPrinter: Wholly Genes PDF writer V4, port: NUL; drive...". After closing that message get new error message: at top "CreateOneFont(b)" and below that "Error creating font". 2) Added two new people this morning without a problem, but then, upon adding a third new person, got the following messgae after clicking to note the source : "The Master Genealogist has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."

    I'm using Windows Home 2004 on a MacBook 2018 with Sonoma 14.1 via Parallels Desktop 19 emulation. 

    HELP!!! I've been working on a project for 3+ years now without major issue & was hoping to have enough time left until HRE is fully implemented.

    Extremely grateful for any suggestions.

    Thanks in advance,

    Grady Houseknecht


  2. Thanks for the suggestion Jim.  Should have thought of it myself.  Not that I think this would make a difference, but I forgot to mention I'm running Parallels/Windows/TMG on an external monitor.

    Tried rebooting Windows, rebooting the Mac, opening TMG on the Mac (monitor) only.  Same problem/error message each time.

    Any other thoughts?  I've stopped imputting data as the thought of possibly losing it would be nerve-racking.  With the Mac I back up several times a day (automatically) via Time Machine to an attached hard drive. Don't know if I could recover TMG from it aside from this relying upon hardware and not the cloud.

    Again, thank you Jim for the suggestion.

    Regards, 

    Grady


  3. I am using TMG 9.05 within a Parallels shell 17.1.1 for Windows 10 Home on a MacBook 12.1.  Last successfully backed up 3 days ago to Microsoft OneDrive on my MacBook (2018).  Tried to back up today and got a TMG error message: "Input file read failure - this error occurs when a file read operation is performed on a Zip file that is locked or restricted by another process." 

    I can't think of anything I have done to cause this problem.  It's possible I upgraded to Mac OS 12.1 after the last backup there days ago

    Any suggestions very much appreciated.

    Thank You,

    Grady Houseknecht

     

    "


  4. Hi,  I'm running TMG 9.05 under W10 on a Mac using Parallels Desktop 16.1.2.  My TMG window cannot be closed.  I was working with a source citation box (having used Add Person + icon) and must have hit cancel without then seeing the pop up box: "Are you sure you want to lose the changes to this screen?" and continued to work within the citation box.  Now I have three windows open, none of which can be closed (Add Person, Citation, Yes/No lose changes warning).  None of the Yes, No, Cancel, Ok buttons work and the menu items are all grayed.  I've tried to close the window through CTRL/ALT/DEL to no avail.  Have also opened a new window which will close but not the old one. Have shut down Windows, Parallels and my MacBook - nothing works.

    I can open and work with within a new window, but cannot optimize it nor back it up because the other window is still open.   HELP!!


  5. Hi, is there a way to pull up a list of sources that are attached to a particular repository?  Early on I set up two repositories that are named the same and I cannot recall the difference(s) between the two. If I could see the sources to which they are attached, it would help to see if I need to merge the two or write a memo for each (as I should have done in the first place) to establish their separate purposes.

    Thank You!

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