Jump to content

gazza

User Group Coordinators
 View Profile  See their activity

  • Content count

    8

  • Joined

  • Last visited

Posts posted by gazza

  3. Posted · Report reply

    I was just surprised that the PDF driver does not show in the Priner Setup, and wondered if that created the problem.

    I don't know what you are saying. If you install the PDF driver from TMG (as above), it is listed as a printer driver in the system Devices and Printers list - "Wholly Genes PDF Writer v3". While the PDF driver is in the list, it cannot be used as a selected printer either from TMG or from any other application. The only way that it can be used is by outputting a report to Acrobat (PDF) from TMG.

     

     

    Okay - you have answered that part of my query - thanks.

     

    Now back to the topic in hand. How can I get rid of this Error 20 message. I do have Acrobat (PDF) checked in Reports/Output Tpes in Preferences.

  4. Posted · Report reply

    The Printer has been installed for some time, and I do realise that TMG sends the report to the driver. I was just surprised that the PDF driver does not show in the Priner Setup, and wondered if that created the problem.

     

    When I last created a PDF Report I cannot recall having any pronlem albeit was some time ago.

     

    Any thoughts?

  6. Posted · Report reply

    When saving a report to a pdf file I am getting "Activation Error: Printer not activated, error code 20".. WG PDF writer is installed. However it is not showing on the Selected List on Printer Setup.

     

    I am using Windows 7 (32 bit) and the latest version of TMG.

     

    How do I rectify the problem?

     

    Thanks

×