jonsaunders

Robert, I am looking at the right app.ini. But it is even easier than that - I can just look at preferences within the app to see if it set right. And after a full day's use, it never is.

Yes, I've made sure that the "repeat next time" box is checked on the prompt, but I still lose the prompt every day.

The last three nights before shutdown I have looked to see if the prompt is set to Yes. Each night it had been turned off.

I have not been able to repeat the above failure. I will have to get out my astrological map and see how the stars were aligned last night.

The problem appears to be another of the "focus" problems that I have incurred before and never got resolved. The prompt parameter stayed as Yes from yesterday, through a shutdown last night and restart this morning, and all day today. Tonight I was working in a browser window on my 2nd screen, finished up, and reached over and clicked the X to close the TMG window on screen 1, without first giving that window focus. It shut down without prompting for backup, and when I checked the app.ini file, the prompt option was No.

You should have this setting in the Advanced section of the file...

Virginia, I've tried your suggestion several times, and the "Prompt for Backup" setting still doesn't stick.

The "Prompt for Backup" setting, when checked, disappears every day, and I have to reset it. Running on Widows 7, 64 bit with current maintenance. Otherwise, everything is running smoothly.

Thank you for pushing out 9.03 so quickly. It has resolved this problem and made life much easier than having to clear the error message every time I turned around. Thanks again!

Is there a work-around for this error message? I just converted from 8.08 to 9.02 last night and am getting this error message just about every time I change from one person record to another.

I need to get a new computer yet this year. Will TMG 8 run ok on Windows 8 or should I get out and buy while I can still get Windows 7 pre-installed?

It's a FoxPro error that is happening outside of the TMG code and is probably a memory or timing issue. The error message tells us nothing.

 

The only way that such an error can be worked with is to be able to replicate it exactly. That means that the setup and your exact steps in creating the error must be recorded.

Sounds like it is time to jetison VFP9 and move to a platform with a future. I sure would like to hear what WG's plans are in this regard. I have a huge investment in TMG7 and it is getting larger every day. Maybe the new platform would be able to extract a GEDCOM in less than the 4.5 hours that TMG7 takes. My prior package of choice could do it in about ten minutes. Unfortunately that package was abandoned by its creators. Hope I haven't bet on two wrong horses in a row.

C0000005 is the code for unhandled access violation. If you check for system errors in the event viewer (in XP I think that is found at Control Panel/Administrative tools) you should find the errors reported in more detail. With luck it will tell you specifically what program or driver produced the error. I do not think it is TMG. If it were, this forum would be full of howls of agony. There is a good chance that the problem is somewhere in the video drivers.

There is nothing in the System error log to match this time stamp. In the Application error log the matching record identifies Microsoft Visual FoxPro 9 as the culprit with event numbers 1000 and 1001.

Found another instance of the VFPRerr.log file. Here is the error message text:

Fatal error: Exception code=C0000005 @ 2010.11.21 12:24:08 AM. Error log file: C:\Program Files\The Master Genealogist v7\VFP9Rerr.log

Called from - tmgmain line 556 {C:\Program Files\The Master Genealogist v7\tmg\programs\tmgmain.prg c:\program files\the master genealogist v7\tmg7.exe}

This error log file is 26kb in size and filled with nothing but this same error message over and over again.

If this is a crash, there may be a VFP9 error message. Those are recorded in the vfp9rerr.log which is located in the system32 folder (WinXP). Only the first error message in the incident is meaningful.

 

Both monitors have the same screen resolution? You did say though that it also happens when you switch to another app on the same monitor.

 

Virginia

Yes, both monitors are at the same resolution.

Yes, I believe that it is a VFP9 error, but for some reason the latest entry in the log file you name is from 2008.

I don't ever recall a TMG crash when switching apps on the same monitor.

I believe that I posted the error message the last time I reported the problem. How can one find their prior posts here?

Jon

I have a single ATI Radeon X1300 video card (ca 2006) with dual DVI ports. It appears that I have upgraded the video driver once or maybe twice (8.4), but I do not appear to be at the latest level (9.3) for this, now legacy, card.

In the past I tried toggling the TMG multi-monitor setting on and off with no discernable difference.

I'll wait to see if there is any comment from the TMG folks before I jump into changing drivers and potentially destablizing my now very stable system.

I wrote on the forum on this topic (or similar) once before, but now I can't find the thread. I am using TMG 7.04 on a dual monitor WinXP 32 bit system with current maintenance and multi-monitor enabled in TMG. The problem I experience often is TMG crashes when I move it's window from one monitor to the other or when I click away from TMG to another app on the other monitor.

At first the problem seemed to be random, but being a (former) professional developer/programmer, I know that crashes are really never random, there is always a cause, just need to find it.

Well, after many, many observations, I believe I now have a clue as to the cause, and it seems to be "focus".

I use a three panel TMG layout with Details, Children, and Siblings panels. If the current focus in TMG is in the Details panel, particularly with the word "Name" highlighted, I don't seem to have a problem. But if the current focus in TMG is in either the Children, or especially the Siblings panel, the crash is almost inevitable.

As a workaround I try to remember to establish focus in the Details panel before switching monitors or tasks, but I sometimes, in haste, (I work on this thing 6-8 hours a day and it is easy to do) I forget to set focus and sure enough TMG crashes.

Does this information help?

As vabopi says, you don't need to remove the exiting Baptism tags, instead make the Birth tags primary.

 

Thanks, that does the trick. I wasn't aware of the asterisk key function.

 

Jon

How can I remove the Baptism tag from the Birth group (without losing the thousands of baptism tags already in my file). I don't want TMG to assume anything about birth date from a baptism date if I should happen to get the baptism date entered first. As it works now, if I enter a baptism date first, I have to delete the baptism tag in order for the system to treat a subsequently entered birth tag as the birth date.

Note: Jon, I moved this topic to the proper forum.

Terry Reigel

A space is an ASCII character (hex 40 if I remember my programming days correctly) the same as any other. It should not be treated any differently than any other ASCII character during the copy/paste function into a memo field. If I have one space, two spaces, or twenty spaces between sentences, that is the way it should look after the paste process. The same is true if I have used spaces to accomplish paragraph indents. Don't mess with my text!

Reporting isn't the issue, since I do not use any of TMG's reporting features. How it looks to me on my screen is what counts. The only output function I employ is a monthly extract which I upload to RootsWeb. That's my method of reporting.

I just wish that TMG would aceept my text without reformatting it. What is the purpose of the reformatting? If there is no purpose for it, maybe we could eliminate it.

Jon

OK, but I was taught in typing class that you put two spaces at the end of a sentence. Why does TMG consistently reduce my carefully inserted double space to a single space? Why doesn't it just leave my text alone and paste it in?

What gets lost is the spacing. Indents, extra spaces inserted, etc.

When I copy/paste text in RTF into a memo field in TMG 7.04, the formatting is lost and I have to reformat the text. A real pain in the a**. What setting do I need to change to allow the RTF formatting to be retained?

Jon Saunders

When I went to load my laptop prior to a trip under TMG6, I just copied the project files over to the laptop and everything was fine. Tweeked a couple file settings, like the backup folder, and away I went. Reversed the procedure when I got back.

Now with the much more complicated file placement structure of TMG7, I decided to do it the "politically correct" way and use backup/restore. Wow, what a slow process. Went through a reindex process that wasn't required doing it the old way.

But more importantly, my custom layouts and toolbars didn't come across to the laptop with the project. What is the "proper" way to get the customizations to come through with the project?