A friend of mine recently purchased TMG 8 and complains to me that her TMG 5 backups do not work satisfactorily
I obtained a copy of her backup and on restoring into TMG 8.8 found it went through the process as I expected but the resultant data contained no information.
I then tried to restore her backup into Ver 7 - same result
next step, I reinstalled TMG 5 and restored her data into that - same result
So I got a copy of her data files, opened them into my install of TMG 5.15 - everything worked fine.
so I made a new backup using my install and restored same back into TMG 5.15 using a new folder to house the restored files
- again nothing
The backup file is 330k insize and the picklist shows the original data contains a little more than 300 people.
What I would like to know is, is there another way to get the data into TMG 8 without using Gedcom