SusanM 0 Report post Posted May 1, 2010 I am still running TMG Gold v5.11. Tonight, I copied and pasted a name as a spouse for one of my ancestors. Since it's a noted ancestor, found the name on Wikipedia. The spelling was a little tricky, so I highlighted her name on the site, copied and pasted it into the tag box and clicked OK. Lo and behold, I had inadvertantly copied a hyperlink and now I cannot even open the pjc file. I have another, smaller pjc for a diffrent family and it opens fine, so my software is still good, but my main databse will not open. The program justs stops responding. I made a backup about a month ago, but I hate to lose a hundred or so names and dates I entered over the last month,since I last did a backup. ANy suggestions on rescuing my main database? I am running Windows. Thanks. Share this post Link to post Share on other sites
Virginia Blakelock 0 Report post Posted May 1, 2010 Susan - I am using v7 - so it may react differently from v5 - but I just pasted a hyperlink as a spouse to someone in the Sample project, and - surprisingly I thought - it was accepted and the project opens normally. Are you trying to open the project from the Welcome Window or from the Sample or another project? No error message - just nothing happening? Virginia Share this post Link to post Share on other sites
SusanM 0 Report post Posted May 4, 2010 Hi Virginia, Thanks for trying to help. I have tried opening from the welcome screen and I have tried from the sample and I get the same result each way. The screen opens with the appropriate database title at the very top, the top pull -own menu line is correct and the only other thing I see is at the bottom left that says Accent Off. The rest of the screen stays gray. If I try to access the top pull down menus, when I click on it, that whole line becomes white and the top says the name of the database and (not responding). The only way for me to exit at that point is to click on the the top right-hand X and even then it takes several minutes to close. I do recall that right after I inadvertently entered the hyperlink as a name in the wife tag line, a small window came up asking me if I wanted to do something - maybe link in someway - sorry I cannot remember. I clicked yes. I thought it was unusual and don't remember ever having seen that box before. But that's when things seemed to go haywire. Do you think that if I upgraded to v7, it might work? Would it import what is currently in the database? I am a little worried it might also import the error that is causing all this mess. Thanks again, Susan Share this post Link to post Share on other sites
Virginia Blakelock 0 Report post Posted May 4, 2010 Susan - Contact Tech Support for help. It may be something simple in the .pjc file keeping TMG from opening. Good luck. Let us know how it is resolved - Virginia Share this post Link to post Share on other sites