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TMG v8 Installation Error

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#1 stpierpr

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Posted 26 December 2011 - 06:24 PM

I just purchased and installed TMG v8 as an upgrade to v7. Following a successful installation I get an error when starting the program: "Error of Installation. Please reinstall program."

I've uninstalled, re-downloaded the file and tried 3 times without success.

I'm running windows 7 sp1 32bit.

Anyone have any suggestions?

#2 stpierpr

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Posted 27 December 2011 - 07:38 AM

Further to my original post:

I had installed TMG v8 on an individual's account on a multi-user PC. Although the error noted previously appeared when run from the shortcut, the program worked fine when "run as administrator". The drawback though was that the administrator account became the default account for file storage.

I uninstalled and installed the program through the Administrator account, but needed to select "run as administrator" to run the setup file. I installed it for all users and this seemed now to have fixed the problem. The user can now run the program from his personal account and the default file location is now the user's.

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