Jump to content

TMG v8 Installation Error

Recommended Posts

I just purchased and installed TMG v8 as an upgrade to v7. Following a successful installation I get an error when starting the program: "Error of Installation. Please reinstall program."


I've uninstalled, re-downloaded the file and tried 3 times without success.


I'm running windows 7 sp1 32bit.


Anyone have any suggestions?

Share this post

Link to post
Share on other sites

Further to my original post:


I had installed TMG v8 on an individual's account on a multi-user PC. Although the error noted previously appeared when run from the shortcut, the program worked fine when "run as administrator". The drawback though was that the administrator account became the default account for file storage.


I uninstalled and installed the program through the Administrator account, but needed to select "run as administrator" to run the setup file. I installed it for all users and this seemed now to have fixed the problem. The user can now run the program from his personal account and the default file location is now the user's.

Share this post

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now