Jump to content

VCF crashes when trying to export chart to jpeg

Recommended Posts



I am running Windows 7, 64 bit and TMG v8.03


I have created a chart in VCF which has a file size of 1.82 mb. I have saved this to my desktop and am trying to export it to a jpeg image.


The Export Image box pops and is then overlayed with the Jpeg Image Settings box which displays Quality 95 & Smoothing 0. The Generating Image message appears at the bottom of the screen.


When I click the OK button on the Jpeg Image Settings I immediately get the error "Visual Chartform has stopped running" - I have waited up to 25 minutes before closing the error box which then crashes VCF. The details are as below (I have generated smaller jpegs with no problem):



Problem signature:

Problem Event Name: APPCRASH

Application Name: vcf.exe

Application Version:

Application Timestamp: 46da0bb5

Fault Module Name: vcf.exe

Fault Module Version:

Fault Module Timestamp: 46da0bb5

Exception Code: c0000005

Exception Offset: 000f7da2

OS Version: 6.1.7601.

Locale ID: 3081

Additional Information 1: 1663

Additional Information 2: 1663e505ad4a9d930664d7ef566c0245

Additional Information 3: 7062

Additional Information 4: 7062e302dc5d7bf67e91c7ae40cf4eaa



Edited by Procat

Share this post

Link to post
Share on other sites

Doug -


I don't know the answer to your question about that particular file, but if you plan on printing the chart the much-preferred file format is PDF. In the VCF notes on page 3 in the article here, the jpg image quality of a VCF chart is rated as Poor, and the PDF image quality as Excellent - and preferred by commercial printers.


For information on saving the chart as a PDF file, see the earlier forum message here.



Share this post

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now