Wholly Genes Newsletter
18 June 2005
Issue 2005, Number 8
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o TMG v6.01 issues
o Technical Support position available
o Book sale ends June 30th
o TMG Users Groups
o 'Tis the season for chart printing
o Did you know?
o Wholly Genes online chat
o How to reach us
=== TMG v6.01 issues =============================
The following two bugs in TMG v6.01 have generated a lot of questions to technical support and TMG discussion lists. Both of these problems will be fixed in the next release but have simple workarounds in the meantime.
1) FLAG EDITING: For some users, saving a change to a flag is much slower in v6.01, sometimes making it appear that the program has locked up. The problem is related to the use of the Project Explorer (PE) window and can be solved by either of these two methods:
a) Right-click on the Project Explorer window uncheck the option to "Link Project Explorer to other windows." Now exit the program and restart.
Close the Project Explorer, reposition the remaining windows (or open others), and then save a new screen layout (View > Layouts > Manage Layouts). Now exit the program and restart.
2) NON-PRIMARY PARENTS: If you open a non-primary parent tag and then click on OK, then that parent becomes primary. If there was already a primary parent of the same sex, then that previous primary parent becomes temporarily invisible. The tag and its citations, etc., still exist but are hidden from view. To fix the problem, make the recently-edited parent tag non-primary (highlight it and press the asterisk key on your keyboard) and then run the Validate File Integrity feature on the File > Maintenance menu.
We will provide an update soon that will resolve both of these problems. In the meantime, they have fairly painless workarounds so that you can stay productive.
=== Technical Support position available =========
Wholly Genes has a position available for a full- or part-time support technician in its Columbia, Maryland office. As always, we prefer for our support personnel to be family researchers first and computer geeks second <g>. That is, if you use TMG (even as a beginner), then we can teach you everything else that you need to know.
Lissa Soergel, a Vice-President of Wholly Genes and a part-time support technician since 1992, is retiring from her support duties. Dorothy and Barbara, our popular and longstanding support personnel, are still with us in that capacity but they are increasingly involved in special projects. In order to maintain our reputation for timely and quality support, therefore, we're looking for a TMG user who enjoys helping others and has a pleasant telephone manner.
If you live within commuting distance of Columbia, Maryland and are interested in this position, please contact Bob Velke at firstname.lastname@example.org or at 410-715-2260 x127.
=== Book sale ends June 30th =====================
Remember that the book sale on the Wholly Genes web store ends in less than two weeks (June 30th). Don't miss this opportunity to get these standard reference works at 25% off their regular retail prices:
"Evidence! Citation & Analysis for the Family Historian"
By Elizabeth Shown Mills, CG, CGL, FASG, FNGS.
The ultimate source book for genealogical standards
of citation and analysis.
Retail Price : $16.99
Our Sale Price: $12.74
"Producing a Quality Family History"
By Patricia Law Hatcher, CG.
Learn how to create an attractive and functional
family history report, including how to organize
your work, write the narrative, and choose type faces,
grammar styles and punctuation.
Retail Price : $19.95
Our Sale Price: $14.96
"Professional Genealogy: A Manual for Researchers, Writers,
Editors, Lecturers, and Librarians"
Edited by Elizabeth Shown Mills, CG, CGL, FASG, FNGS.
A manual by professionals for everyone serious
Retail Price : $44.95
Our Sale Price: $33.71
"Becoming an Accredited Genealogist: Plus 100 Tips to
Ensure Your Success"
By Karen Clifford, AG.
Karen Clifford offers a clear understanding of
what should be expected from the efforts of a
professional family historian.
Retail Price : $19.95
Our Sale Price: $14.96
"The BCG Genealogical Standards Manual"
By the Board for Certification of Genealogists.
Achieve excellence in genealogical research
Retail Price : $19.95
Our Sale Price: $14.96
To take advantage of these special discount prices before June 30th, please visit:
=== TMG Users Groups =============================
The leader of the TMG Users Group in your area would love to hear from you. There are more than 50 TMG Users Groups around the world and there might be one within driving distance of your home.
TMG Users Groups are made up of users like you: those who want to learn more about the program and how to use it effectively. Some Users Groups are nothing more than a local "help" contact list. Other groups hold informal meetings, conduct question-and-answer sessions, or have scheduled presentations on specific features. Some Users Groups host a web site or mailing list so that local users can keep in touch with each other. A few groups even publish a newsletter or host local workshops.
To check for a TMG Users Group in your area, please visit http://www.whollygenes.com and click on Support in the menu. Then select the "Other Resources" section and "Users Groups."
If you don't find a group in your area, you can start one by simply posting a message to the appropriate forum section. Include your contact information so that other users can find YOU.
=== 'Tis the season for chart printing ===========
We're now fully into the reunion season and the busiest time of the year for our popular wall chart printing service, Chartform Delivery. Our full-color wall charts are always a great hit at reunions and are a terrific way to get the kids interested in their family tree. But to ensure timely delivery, please order your wall chart at least two weeks prior to the date of the event.
Access to the chart printing service is built directly into TMG. After you generate a wall chart and save it its native VC2 file format, choose "Chart Printing Service..." directly from the Report menu. The feature will direct you to the chart printing order form and will upload your chart directly to the service.
Unlike most chart printing services which rely on a GEDCOM file, our service allows you to:
o Control ALL of the characteristics of your chart including colors, fonts, background, images, etc.
o Preview your completed chart exactly as it will appear in print - no surprises!
o Hold on to your precious data file. There's no need to send us anything except your chart.
o Avoid the data export process.
o Full-color charts on a white background begin at just $19.95!
For more information, please visit:
=== Did you know? ================================
DID YOU KNOW that you can add a new person to the project while editing a tag? How often have you opened a new Marriage tag and then realized that the spouse doesn't yet exist in the project? You don't have to leave the Marriage tag. Just click on the small Add Person button in the top-right corner of the Tag Entry screen. When you finish adding the spouse to the project, you'll be taken right back to the Marriage tag that is already in progress.
DID YOU KNOW that you can add a new person to the project while adding a _witness_. As above, don't exit the Witness entry screen and then the tag. Simply click on the Add Person button in the top-right corner of the Witness Entry screen. When you finish adding the spouse to the project, you'll be taken right back to the Witness Entry screen that is already in progress.
DID YOU KNOW that you can customize the Add Person screen? You can include different types of tags (Baptism, Burial, Note, etc.), different data entry fields (Sort Date, Memo, etc.), or even flags during the Add Person process. This makes it easy to add the data types that are important to you
DID YOU KNOW that you can drag an image, video, or sound file from your Windows Explorer and drop it directly into the Exhibit log? Just open your Windows Explorer on top of TMG, positioning it so that you can see the Exhibit Log below. Then click and drag a multimedia file with your mouse and drop it on the Exhibit Log. That's all there is to it!
DID YOU KNOW that you can add multiple exhibits to the log at the same time using the drag-and-drop method described above? Just highlight more than one file in the Windows Explorer (hold down Shift or Control while clicking) and then drag all of the selected files onto the Exhibit Log at once. A great time saver!
DID YOU KNOW that you can stop that annoying warning that "Drive A: is not accessible" during Step 2 of the backup procedure? That is encountered when TMG is unable to access the default backup location. If drive A: doesn't exist on your system, then you can change the default backup location so that you'll never see that message again. With the Backup Wizard closed, access the Preferences option from the File menu. Then on the left, find the "Current Project Options" and click on Advanced. Now change the "Backups" location on the right side and click on <OK>.
DID YOU KNOW that you can embed citations in the middle of an event memo (e.g., at the end of each paragraph)? Just right-click the mouse in the memo where you want to insert a citation. Then choose "Embedded Citation" from the menu. Select the source that you want to cite (and a surety value if that feature is turned on) and it will be inserted in the text. You will see the citation surrounded by [CIT:] and [:CIT] codes. You can also optionally add a citation detail after the semicolon.
=== Wholly Genes online chat =====================
The next online chat with Wholly Genes will be TODAY, Saturday, 18 June 2005, at 2pm EDT and again at 11pm Eastern Time. Don't miss this opportunity to "talk" online with Wholly Genes representatives, as well as with other TMG users around the world.
Remember that the Wholly Genes chat room is available to you at any time. Just go to http://www.WhollyGenes.com and click on Chat in the menu. When you see the security warning, click on <Grant this session> or <Grant always>. Then be patient because it could take 30 seconds or more (especially on a dial-up connection) to load the necessary chat tools. When prompted, simply enter a chat nickname and then click on Connect. That's all there is to it. We hope to see you there!
==== How to reach us =============================
For tech support, please access the Wholly Genes Community message board at:
or write to: email@example.com
Please be sure to note what version of the program you are using.
You can also reach us at:
Wholly Genes Software
5144 Flowertuft Court
Columbia, Maryland 21044
Wholly Genes Newsletter, 18 June 2005, Issue 2005-8
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