ketchell

Way back I used the "Second Person" element/group for an itemtype element. Now thinking through my go-over of TMG sources, I would prefer the ItemType element was an alias/ingroupof RecordType which I have since cleared from use as SecondPerson is a name element. Is there a way to change all SecondPerson (aka my ItemType) element to a RecordType? Actually more generically is there a way in TMG or TMG Utilities to transfer content already in Sources from one element/group to another element/group? Thanks for ideas. I have tried some simple things but I have a feeling that the only way to make this change inside TMG is to make the new element and then copy/paste the data in each and every relevant source from the old element to the new preferred one.

Ends up it was my error. Not sure how but under Preferences/General the default project path was to v8 instead of v9. Changed that and the backup restores on a new install on a Windows PC using restore. Mea culpa.

Agree there should be no issue in moving 7 to 10. The problem is that I'm trying to install my backup made on W7 onto a new installation of TMG (same final version) but this new PC is W10 and the restore is not working.

I read over Terry's Tips and some old restore posts for version 8.

Before upgrading to Windows 10 and I am testing my application on a different PC already upgraded to Windows 10. I installed from the final 9.05 version and attempted to restore my backup. I tried a backup with just the project/accents/filters and one with those plus some of the other components but not exhibits or program options/preference. Neither worked. The database I am backing up works fine on the exisitng TMG install on the Windows 7 PC. It was optimizied/validated/optimized before backup. The failure is that it says there is no "GENE-N.dbf" --- gene being my project name. In the Projects folder I found only a file named GENE__-Copy.PJC with 5K. When trying to select it I get the message that it isn't a true .pjc file. I then tried to remove and reinstall and got a "project in use" error message. I successfully removed all of TMG by uninstall and manually removing all the project files in documents folder as well as in other locations. It did install but not as new as it did not ask for the serial number. But it appeared to install otherwise as new. I checked the local/temp folder and there were no new temp files created on the date I installed it. Now I stymied about moving to Windows 10. If restore does not work with new install on an existing Windows 10 PC, I would expect the same problem to occur if I had to start from scratch if after the Windows 10 update TMG did not run as expected. Further, it means I can't move my database to another PC in the future. Any ideas? Debra

There is apparently an error or corruption in my TMG9 database. It is happening with one person . I reinstalled TMG9 on a differnet laptop and did a restore but the problem is still there, so assume it is something in my dataset. This person has a primary and a nonprimary entry as the name appears twice on the simple picklist. I thought at first it was the linkage to his parents, but deleted both parent links and same problem. Same problem when attempting to link to this person from his children (with him as father). Here is what happens -- I click on the father link from a child and get a (abort, retry, ignore) dialog box where GENE is the name of my database and it says "\path....\GENE.N.FPT missing or invalid" sometimes the code is 177, sometimes 130, etc. depending on where I'm trying to access this person from. I have reindexed, reoptimized, tried repair from the install app. I was going to next break and re-establish all the parent & child links plus any shared events and then re-establish them. Before doing that, any ideas from the TMG database experts on what might be causing this and if there is an easier fix would be greatly appreciated. I have reindexed, reoptimized, tried repair from the install app.

I found a method that works better than the proposed Goodreader app for me. This only puts your SS folders/files on the ipad and the app is the html viewer. It is only for viewing and navigating. I put the -i and -o folder onto the ipad in Fileapp, then started the index.html file in the -o file and everything works fine for viewing, including most of the navigation except when a link jumps out to the Safari browser for a live internet link. You then have to "double-home button" to go back to Fileapp. I have a lot of photos, census images, icons etc. and everything works. I use a simple one-column layout and one person per page already so no problems in the layout display. Here is the setup. Download the free version of Fileapp to your iPad. Download the free DiskAid desktop to your Windows PC. Connect your ipad to your PC with the USB cable. Open DiskAid and your iPad and its folders will appear on the left column. Choose "Copy to Device" on the top bar and then navigate to the folder on your PC you want to move to the iPad. I did the -o and -i folders for a particular family separately. Not sure if you can select two folders at once. They key here is that you can select an entire folder to move all at once. Then you can disconnect your iPad. Go the Fileapp application on the iPad and select the folders icon at the bottom of the ipad screen. I chose to put the -i and -o in a top level folder named SS files to keep them separate from other types of files. For me I select the SS files folder and then see the FamilyName-i and FamilyName-o folders; then select the FamilyName-o folder, and then scroll down and select the index html document. That pulls up the top level page. If you have already selected the page before, there is a "last opened" link in the folders view that will take you to that file directly. So far I've only experimented with one smaller family tree in SS format. Not sure what will happen with a very large format with even more images and pdfs. I should also note that all the source links work, including the link to the source pdf that I have added to each source. Navigation isn't completely polished, when you need to go backwards depending on how you setup your SS output/files, but works very well for view the files and navigating within the basic SS .html files (vs the source attachments, pdfs, etc.).

The problem was resolved by updating to v.8.1. One of the tech support people at TMG responded to my trouble report about inability to merge two sources. Fortunately this update also resolved the "check for updates" not functioning. Note that I did backup my data set. But as the email below says, updating to 8.1 did not appear to change my data. It came back at the point it was before uninstall/install. In addition, the 8.1 fixed the problem of being unable to "check for updates" My serial number was also intact despite installing the "30 day trial" update. Go to our web site and download the Free 30 Day trial of TMG. SAVE that download to your computer. Uninstall TMG V8. This will NOT affect your data. Run the file you just downloaded to install TMG V8.01. Use the same installation criteria you used for the original install i.e. for all users...

The problem was resolved by updating to v.8.1. One of the tech support people at TMG responded to my trouble report. Here is the reply for anyone else with this problem. Note that I did backup my data set. But as the email below says, updating to 8.1 did not appear to change my data. It came back at the point it was before uninstall/install. In addition, the 8.1 fixed the problem of being unable to "check for updates" Go to our web site and download the Free 30 Day trial of TMG. SAVE that download to your computer. Uninstall TMG V8. This will NOT affect your data. Run the file you just downloaded to install TMG V8.01. Use the same installation criteria you used for the original install i.e. for all users...

Confirming that I cannot use the "check for updates" either. It would appear it is broken in v.8. It was also broken for me in the beta so this isn't a good sign.

I'm using the original v.8 installation. When I choose Check for update from the menu it doesn't work. Every few times I try it, it appears to recognize the wiseupto update file but then always returns an error message. Usually I just get the error message which states "An error occurred while trying to locate the update to TMG v.8. etc." I have an active internet connection so that is not the issue. I never had any problem with the "host server" having access with v.7 updates. I don't use a proxy server. Any ideas on why the "check for update" doesn't work? Also, if I cancel out of this error message TMG8 doesn't restart like it did in v.7. Thanks for any ideas.

Problem: Cannot merge two sources using TMG8 Select Master Source List from menu Select source 813 Click merge Type in sourc 139 for source to merge to Click OK Popup menu about merge/delete Click Yes Popup error message recieved that says: Alias not found. 7 FRMMERGERS.MUPDATECITCOUNT Abort | Retry | Ignore At this point all I can do is abort. I even changed both 813 and 139 sources to be the same source type (e.g., book-corporate) and tried again with same error result. Then I did a file integrity validation, reindex and optimize and tried again to merge the two sources with same error result. Next step I created two fake source records as a test. I then tried to merge one into the other with the same error message result. I've sent an trouble report to WG. Has anyone else had this problem?

Thanks very much. That will do it.

I made some errors and want to go back to all adds/changes I made to events over the last 3 weeks. Is there a way to create a report of all or part of these events changed since a specific date? Thanks!

Just to confirm. Yes I had done the verify file integrity and it came up with no problems. I'll go through the entire verify, reindex, optimize again (have done that many times). The option to use a TMG command to close any windows hidden behind or to close it out more gracefully doesn't work as TMG if completely frozen -- no action works on any of the open TMG windows or menus. Thus why I do the more drastic windows end task. There are no windows behind TMG. However, when I do a Windows end task the TMG windows appear to come back usable but they don't work properly and so the complete end task and restart is the only one that brings TMG back to working order. One time I did get a abort/ignore for some file --- think it was file_S. Does that sound familiar? Next time I'll write down the exact message. I suspect it has something to do with dragging and dropping an image file to the event tag image window. I didn't use that much in the past and adding many images now. Thanks for all ideas!