Virginia Blakelock

Unless the problem is triggered by the MSI installer (used by TMG) rather than being limited to MS programs. OTOH, yours is the first report I've seen of this problem with Win 10 and TMG.

Virginia

JohnR -

Those are known and not uncommon occurrences. Google for those software titles / Win10 install to see some suggested fixes.

Virginia

Budlyte

Note that you should be using Dropbox only for project backups. Syncing your files with Dropbox as you work in TMG can be problematic and risk loss of data.

Virginia

There may be more or perhaps fewer than 140 files. That happens to be the size of my Sample project, but it differs depending on the individual project. Have you run the File / Maintenance utilities?

Virginia

Use the project path option under Program Options / Other. I would use the backslash in the path..

Virginia

Budlyte

If you do not already keep each project in its own folder (there are 140 or more files in a single project), you may find it will simplify moving or copying a project - just move the project folder.

If TMG is not working, perhaps it does not know where your projects are located. Note that TMG will not move your projects for you automatically. If you have your projects in the v8 location, you should move them to the v9 location if that is different - and specify in v9 Preferences the path where your projects are located.

Virginia

Whit -

I'm glad you got it working. Thanks for letting us know.

Virginia

Whit -

Another culprit is McAfee's real-time scanning. If you are using that, turn it off while you generate the GEDCOM.

Virginia

Shaundm

Take a look at this link and see if it can do what you want. It may take some experimentation on your part.:

http://www.whollygenes.com/forums201/index.php?/topic/14849-ancestor-chart;-direct-line-with-siblings/

Virginia

Margaret -

Have you set the WG printer port to Nul? Rightclick on that WG printer in Devices and Printers (note that Amyuni PDF printer driver may be shared by Quicken or other software on your computer, so be sure to select the Wholly Genes printer if there are several). Click on Ports and select Nul for Wholly Genes.

Virginia

Margaret

Tabular reports sent to Word 2013 must be in RTF format, not DOC. DOC format will be garbled. See TMG Help for those reports and the need to use RTF.

Virginia

Is this a wireless network? You might check the TMG mailing list archives for similar problems.

In Windows Devices and Printers, is there a green icon on that printer - indicating it is set as the default printer on the rightclick menu?

Virginia

Kaye -

I do not believe the 'Like' option is enabled in the WG forum - but thanks for thinking of it.

Re the colors in the FGS example I referred you to. Those are my custom colors (which anyone can create for TMG). The standard Windows colors used in TMG are limited and not well suited for our reports and charts - and layouts and accents. I have made a color palette available for download - with instructions for how to use it in the forum message here:

http://www.whollygenes.com/forums201/index.php?showtopic=11267

I use the same custom colors for accents. See the favorite layout thread here:

http://www.whollygenes.com/forums201/index.php?/topic/14442-my-new-favorite-layout-customizing-the-workspace-in-v8/?p=58147

Will your book use color?

Virginia

Kaye -

What are the page dimensions in your book?

There are settings in the VCF chart options to make the box and connector lines wider by increasing the pixel width. Google for an explanation of the dots per inch/pixel relationship and what is required for printing.

There is an example (including the required chart settings) of a waterfall descendant chart with 10 children here:

http://www.whollygenes.com/forums201/index.php?/topic/15341-one-generation-10-children-plus-spouses-on-letter-size-paper/?p=62569

For the Family Group Sheet, see some suggestions for settings in the forum message here:

http://www.whollygenes.com/forums201/index.php?/topic/14144-v8-color-coordinate-fgs-and-vcf/?hl=color-coordinate

To increase the line pixel width in the FGS, go to the option tab Miscellaneous.

Virginia

If you don't want to see that surety reminder message, go to Preferences / Program Options / Warnings and UNcheck the option that is set for that warning.

Virginia

Kaye -

The Descendent Indented Chart under Reports on the top menu in TMG might suit your needs better than a VCF chart, particularly with large families. There is no learning curve - as with VCF charts - and you have options for data you wish to include.

Virginia

Under Sureties, try ticking BOTH 'No Threshold' and 'Include Blank Surety'.

Virginia

When this problem came up earlier, several of us used the free Microsoft Fixit program to clear it up.

https://support.microsoft.com/en-us/mats/program_install_and_uninstall/en-us

Virginia

Ken -

For Surety in the chart options, do you have BOTH (and only) 'No threshold' and 'Include blank surety' ticked?

Virginia

See the forum topic below. Note this includes the siblings option on the Other tab in the chart configuration. You can omit that.

http://www.whollygenes.com/forums201/index.php?/topic/14849-ancestor-chart;-direct-line-with-siblings/

Virginia

npirie

What other programs are you running at the same time as TMG? For example, syncing your project with a cloud service could be a potential problem.

Virginia

Gail -

Note that the Type column is a separately controlled column. Look carefully for the lefthand vertical line of that column - as in the video (link below) showing how to move that column to the left when it is hidden.

http://www.screencast.com/t/Hyvz57K0m\

You can also see in the images below the left column line of the values column when that column is hidden or in view (click on images to view full size). If you can see that bit of the line, you can grab it with your mouse and move the column to the left and into view.

Virginia

Are you using the Delete Project option in TMG - on the top menu: File / Delete Project ? Open the Sample project and delete the other projects from there. Note that each project contains from 80 to over a hundred files - including a .pjc file. With the exception of accents and filters, each of the files in a project has the name of that project with varying file extensions.

Virginia

Try resetting the report definition for the Descendant Box Chart - using the Reset Defaults button under the configuration name on the report definition screen. Run that default box chart and see if you get an error message.

Virginia