19melody42

Wholly Genes, I downloaded the FTMSTools and it would not let me in? So I uninstalled it 3times and now it will not let me install it. Do I get a refund? Why? What was the problem? I have Visa? I use Firefox? My FTM is Version 9. I have ca 28 different files on my FTM. Most of them are so large the Relationship Calculator does not work. I have a County file using the data from the cemeteries in our county, etc. What to do?

thank you for all your help. melody

Virginia, It never asked for the Registration Information. melody

I used the FTVista Update before I downloaded one time but that didn't make any difference.

FTST never allowed me to open it.

Something that said I wasn't reg? The order of letters from WG was 1.Shipping Info 2. bvelke@whollygenes ....Download 3. support@whollygenes ---

Virginia, It never gave me the option to enter the CODE. It just downloaded the program from the exe. file and then when I clicked on it it gave me an error message. Nancy