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Found 1 result

  1. I had a 'perfect storm' recently and found myself having to buy a new PC when my WIndows XP machine died. But: I had all my TMG files backed up on the 'cloud'. I moved to a Windows 8 machine with a solid state drive (c:\) and a 2 terabyte hard drive (e.:\). The programs go onto the solid state drive so that they all start quickly. Everything else (documents, photos, exhibits) goes onto the hard drive e:\. Drove me NUTS trying to install TMG because of permission issues with Windows 8 and using an Administrator vs User account, but finally got it. I deleted ALL TMG folders that had been created thru multiple attempts at install. Then I downloaded the latest install package (the '30 day free trial') from Wholly Genes, and it installed beautifully and I pasted my serial number in. The Sample project works beautifully. BUT - my backup is a TMG v 7 Gold edition (not 9) *.sqz file. When I use my TMG v 9 Gold edition and click "Restore" and choose my *.sqz file, I keep getting file access errors. My process includes unclicking the "use default path" for exhibits, as I use mostly external exhibits. The first error I get is "file access denied...local\temp\tmg#####" abort/retry/ignore. If I click "ignore", I get "input file read error. This error occurs when a file read operation is performed on a ZIP file that is locked or restricted by another process". (This isn't a zip file, but it is a .sqz file. I think that's why this error is generated.) If I press on, and hit "ignore" again, TMG v 9 seems to complete the restore process (bars fill, etc.) and I get a "Restore Complete" message. Then I get "alias not found" error followed by many similar errors, then "array dimensions not valid". Sounds like errors generated from an improperly compiled database... I'm thinking that Windows 8 is 'protecting' me and by not allowing me access to the temp file, causing these errors. I'm using my Admin logon to install TMG. I know this is hideously complex - a restore from an older version AND a move in operating systems, but I could sure use some advice. I'm getting the shakes because it's been two weeks since I've been able to work with TMG and I'm going through cold turkey withdrawal! Can someone help?