RHandwerk 0 Report post Posted April 21, 2009 When I try to print any Report I get the following error: RUN|! Command failed. An attempt was made to load a program with an incorrect format. My choices are: Cancel, Igonre, Help. When I choose Cancel, the entire program freezes. I am using the most current version of TMG 7. Thanks, Richard Handwerk Share this post Link to post Share on other sites
Jim Byram 0 Report post Posted April 21, 2009 This persists when you reboot your computer? Share this post Link to post Share on other sites
RHandwerk 0 Report post Posted April 21, 2009 This persists when you reboot your computer? Yes, I rebooted from a complete shut down. Share this post Link to post Share on other sites
Jim Byram 0 Report post Posted April 21, 2009 Printing worked correctly and this just began happening? If that's the case, I would try reverting to a restore point before the problem began. And you should think about what change on your system might be responsible. Share this post Link to post Share on other sites
RHandwerk 0 Report post Posted April 21, 2009 This persists when you reboot your computer? Yes, I rebooted from a complete shut down. Thank you for your help, Jim! I have not tried to print anything, since I upgraded from version 6 to version 7. I can try the Restore; but can I try, reinstalling version 7 over again? Or might that make things worse! Share this post Link to post Share on other sites
Jim Byram 0 Report post Posted April 21, 2009 I didn't suggest using restore to restore your database. I suggested restoring an operating system restore point but, since you don't know when the problem began, that's not an option. Don't uninstall/reinstall the program yet because that could make things more difficult to fix. I'm attaching a zipped BAT file. Unzip that to your desktop and run it. It will create a text file on your desktop named 'setting.txt'. Post the contents of that text file so that I can check the settings. wp_Get_setting.zip Share this post Link to post Share on other sites
RHandwerk 0 Report post Posted April 21, 2009 (edited) I didn't suggest using restore to restore your database. I suggested restoring an operating system restore point but, since you don't know when the problem began, that's not an option. Don't uninstall/reinstall the program yet because that could make things more difficult to fix. I'm attaching a zipped BAT file. Unzip that to your desktop and run it. It will create a text file on your desktop named 'setting.txt'. Post the contents of that text file so that I can check the settings. Thanks! I did as you described above, and Ran the .bat file, but the contents do not make sense. Here is a Copy of the settings.txt file. ÿþW Also, I still have version 6 on my computer. I ran it, and it prints everything just fine. Edited April 21, 2009 by RHandwerk Share this post Link to post Share on other sites
Jim Byram 0 Report post Posted April 21, 2009 That doesn't help. Setting.txt should contain a list of registry values. What is your operating system? Also, I still have version 6 on my computer. I ran it, and it prints everything just fine. In that case, uninstall v7, delete the program folder, and reinstall v7. Retest the printing. Your TMG data folders will be unchanged by the uninstall. Share this post Link to post Share on other sites
RHandwerk 0 Report post Posted April 21, 2009 Thank you Jim! The uninstall-reinstall, worked just fine! The program prints great. Thank you for your patience and time. I did accidently delete my databases, but dug them out of the recycle bin. All is well, thanks! Share this post Link to post Share on other sites
Jim Byram 0 Report post Posted April 21, 2009 Good that you got it repaired. I have not seen this error previously and have no idea as to what caused it. Share this post Link to post Share on other sites
