dthom 0 Report post Posted March 12, 2012 I get this error code when trying to print a Family Group Sheet. I've tried sending a report to you, but apparently you didn't get one, as I've not heard from you. When I go to print the FGS, a box comes up with "Conversion Error #6: One or more errors in configuration file". What should I do? I'm using Vers. 8.2 on an XP windows system. DThom Share this post Link to post Share on other sites
Virginia Blakelock 0 Report post Posted March 12, 2012 Try resetting the Family Group Sheet report configuration to its defaults, using the Reset Defaults button under the configuration name. Virginia Share this post Link to post Share on other sites
dthom 0 Report post Posted March 13, 2012 I did as instructed above, about three time and still got the same error message each time. DThom Share this post Link to post Share on other sites
Virginia Blakelock 0 Report post Posted March 13, 2012 Is the problem only with the Family Group Sheet or do you see it in other reports? What is the output of the report? Virginia Share this post Link to post Share on other sites
dthom 0 Report post Posted March 13, 2012 Sorry for the delay in answering you. My other life took over my time. G. I took the time and tried the whole list of reports and they all failed with the same "Conversion error #6: One or more errors in configuation file." EXCEPT the following: These worked as they should: Ancestor Box Chart Audit Descendant Box Chart Descendant Indented Narrative Individual Narrative Journal Pedigree Relationship Chart DThom Share this post Link to post Share on other sites
Virginia Blakelock 0 Report post Posted March 13, 2012 I found a similar error msg reported from an earlier TMG version; the solution in that case was to run TMG as an administrator: Rightclick on the desktop TMG icon, select Properties / Compatibility / Privilege level - run this program as an administrator. You did not say what output you were using for the reports - preview, Word, PDF. . . . ? Do you have a default printer selected? Virginia Share this post Link to post Share on other sites
dthom 0 Report post Posted March 15, 2012 Thanks for you patience Virginia. >>I found a similar error msg reported from an earlier TMG version; the solution in that case was to run TMG as an administrator: >>Rightclick on the desktop TMG icon, select Properties / Compatibility / Privilege level - run this program as an administrator. I don't have a "Privilage level" listed. What shows up is: Compatibility modes; which is grayed out and only shows older versions of Windows, than my XP. display settings (mostly colors) and Input settings. I couldn't find anyplace to tell me to run as administrator. >>You did not say what output you were using for the reports - preview, Word, PDF. . . . ? Do you have a default printer selected I'm trying to output to preview, then to print from there if I'm satisfied with the way the report looks. Yes, using windows default printer. Share this post Link to post Share on other sites
Guest PhilDee Report post Posted March 15, 2012 What happens if you output the report to a file? (Doc, RTF etc.) Phil Share this post Link to post Share on other sites
dthom 0 Report post Posted March 15, 2012 I tried both a Doc and RTF and got the same error code #6. Share this post Link to post Share on other sites
Guest PhilDee Report post Posted March 17, 2012 If you use the Sample Project rather than your data does the same error occur? Phil Share this post Link to post Share on other sites
