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Family Group Sheet Printing Error

Conversion Error Code #6

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#1 dthom

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Posted 12 March 2012 - 01:15 PM

I get this error code when trying to print a Family Group Sheet. I've tried sending a report to you, but apparently you didn't get one, as I've not heard from you.

When I go to print the FGS, a box comes up with "Conversion Error #6: One or more errors in configuration file". What should I do?

I'm using Vers. 8.2 on an XP windows system.


DThom

#2 Virginia Blakelock

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Posted 12 March 2012 - 01:42 PM

Try resetting the Family Group Sheet report configuration to its defaults, using the Reset Defaults button under the configuration name.

Virginia
Win7 Professional x64

#3 dthom

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Posted 12 March 2012 - 04:42 PM

I did as instructed above, about three time and still got the same error message each time.

DThom

#4 Virginia Blakelock

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Posted 12 March 2012 - 05:07 PM

Is the problem only with the Family Group Sheet or do you see it in other reports? What is the output of the report?

Virginia
Win7 Professional x64

#5 dthom

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Posted 13 March 2012 - 12:29 PM

Sorry for the delay in answering you. My other life took over my time. G. I took the time and tried the whole list of reports and they all failed with the same "Conversion error #6: One or more errors in configuation file."

EXCEPT the following:

These worked as they should: Ancestor Box Chart
Audit
Descendant Box Chart
Descendant Indented Narrative
Individual Narrative
Journal
Pedigree
Relationship Chart

DThom

#6 Virginia Blakelock

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Posted 13 March 2012 - 01:04 PM

I found a similar error msg reported from an earlier TMG version; the solution in that case was to run TMG as an administrator:

Rightclick on the desktop TMG icon, select Properties / Compatibility / Privilege level - run this program as an administrator.

You did not say what output you were using for the reports - preview, Word, PDF. . . . ? Do you have a default printer selected?

Virginia
Win7 Professional x64

#7 dthom

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Posted 15 March 2012 - 12:22 PM

Thanks for you patience Virginia.

>>I found a similar error msg reported from an earlier TMG version; the solution in that case was to run TMG as an administrator:

>>Rightclick on the desktop TMG icon, select Properties / Compatibility / Privilege level - run this program as an administrator.
I don't have a "Privilage level" listed. What shows up is: Compatibility modes; which is grayed out and only shows older versions of Windows, than my XP.

display settings (mostly colors)
and Input settings.
I couldn't find anyplace to tell me to run as administrator.

>>You did not say what output you were using for the reports - preview, Word, PDF. . . . ? Do you have a default printer selected
I'm trying to output to preview, then to print from there if I'm satisfied with the way the report looks. Yes, using windows default printer.

#8 PhilDee

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Posted 15 March 2012 - 12:24 PM

What happens if you output the report to a file? (Doc, RTF etc.)

Phil

#9 dthom

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Posted 15 March 2012 - 12:49 PM

I tried both a Doc and RTF and got the same error code #6.

#10 PhilDee

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Posted 17 March 2012 - 12:59 PM

If you use the Sample Project rather than your data does the same error occur?

Phil




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