niagara-joe 0 Report post Posted October 20, 2013 I was wondering if someone would be able to help me. I recently tried updating my TMG8 to v8.08 and lets just say that was an epic failure. After contacting tech, and wiping out everything but my data directory(silly me deleted my gedcom backup directory), I have no access to my data. I was wondering if I sent my data to someone if they could export it to PAF or Gedcom. I need access to my family and must switch products at this time. I have three projects and would be willing to send three seperate zip files. Is this even possible, Joe Wilson Share this post Link to post Share on other sites
Virginia Blakelock 0 Report post Posted October 20, 2013 Joe - Have you tried installing the trial version of TMG 8.08 and opening your projects in that? Virginia Share this post Link to post Share on other sites
Virginia Blakelock 0 Report post Posted October 20, 2013 Joe - Have you checked your Recycle Bin (wastebasket icon on your desktop) for your GEDCOM backup folder? If that icon is not on your desktop, click Start and type in 'Recycle Bin'. If the folder you want is in the bin, rightclick on it to Restore it. Virginia Share this post Link to post Share on other sites
niagara-joe 0 Report post Posted October 20, 2013 Virginia, Have checked the bin and trial version, have gone through Tech Support and have not heard anything yet, they have all install logs and everything. I just need to get these files to a different program. I have been using TMG for around 8 years now, and love it, just need access to my data. Joe Share this post Link to post Share on other sites
niagara-joe 0 Report post Posted October 20, 2013 Nevermind, I spent the better part of my morning deleting every shred of evidence pertaining to TMG and got it to install. Thanks anway Joe Share this post Link to post Share on other sites
