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#1 lorraine10

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Posted 29 December 2014 - 08:17 AM

Hi have not used my Family History programme for a while and just found out that it is discontinued


 I Have just tried to export a gedcom file to Ancestry but it is blank all the time ? what am I doing wrong please




#2 Jim Byram

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Posted 29 December 2014 - 08:36 AM

This issue is discussed in multiple topics in the TMG8 and TMG9 forums.


The GEDCOM export truncation is caused by some third party application on your system. There are a number of topics on this subject. The usual cause is something like DropBox or a virus checker (as known examples). You need to disable the third party application (such as DropBox) or the virus checker real-time scanning (such as McAfee) when doing the GEDCOM export.


Some people have found that exporting in Safe Mode allows a full GEDCOM export.


Example topic...


Edited by Jim Byram, 29 December 2014 - 10:19 AM.

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