rodmiller01 0 Report post Posted February 3, 2015 I am using ver 7.03. I had some issues with two of the "Maintenance" procedures. So, I reinstalled the software. And, yes, as it did recommend, I saved the old install. NOW, when I try to unlock the TMG it comes back saying that I am not the system administrator. I AM the S.A. Is this fixable? If not, how do I re-install my old TMG? If none of the above, can I purchase a workable copy of TMG? Thanks, Rod Miller PLEASE send a reply to poohbear@fulton-net.com Share this post Link to post Share on other sites
rodmiller01 0 Report post Posted February 3, 2015 Update: I did an "uninstall' and "repair" and thankfully I am back to the original, unlocked version. BUT, when I do an "optimize" it looses two dbf files. When I look at the contents of "my project" with explorer I find that optimize creates "temp" files but does not seem to use them to recreate the two dbf files (Specifically g.dbf and npv.dbf). Ideas? Thanks Share this post Link to post Share on other sites
Jim Byram 0 Report post Posted February 3, 2015 That's not an issue that I'm aware of. You have run Validate File Integrity, right? Note that Wholly Genes ended sales at the end of Septemper and closed for business at the end of December. See the announcement... http://www.whollygenes.com/forums201/index.php?/topic/15798-tmg-to-be-discontinued/ Share this post Link to post Share on other sites
rodmiller01 0 Report post Posted February 4, 2015 Thanks for the help. My "validate file integrity" works fine. The problem is when I run "optimize". Before I start I look at the files in the projects folder and there are no *.TMP files. When I try to run "optimize" it crashes with "Alias file_G" and "Alias file _PPV" not found. This corrupts the data and I must "restore" my last backup. Now, looking at the files in the projects folder and there are 3 *.TMP files. The G.dbf and PPV.dbf are missing (and likely others). Thanks, Rod Miller Share this post Link to post Share on other sites
Jim Byram 0 Report post Posted February 4, 2015 Clearly, optimize is not completing. I would reinstall v7.03 or v7.04. Share this post Link to post Share on other sites
rodmiller01 0 Report post Posted February 5, 2015 Thank you I have tried reinstalling. The problem is that it will not recognize me as the administrator. I assume that because I originally installed TMG on an earlier computer (with a different admin' name?) it will only "know" the old admin' name. Your thoughts are welcome and helpful. Rod Miller Share this post Link to post Share on other sites
Jim Byram 0 Report post Posted February 5, 2015 The account has nothing to do with installing as administrator. You right-click on the installer and select 'Run as administrator' to install as administrator. If you are not running an administrator account, you will then need to enter a administrator password. Share this post Link to post Share on other sites
rodmiller01 0 Report post Posted February 8, 2015 THANKS SO MUCH! It worked. Now I hope the "bugs" are gone. Rod Miller Share this post Link to post Share on other sites
rodmiller01 0 Report post Posted February 10, 2015 Still optimize will not work. I uninstalled TMG without recovery. I also deleted the TMG folder that contains the "Projects", "timeline" etc. I reinstalled TMG without reverse backup. This should put a complete and new TMG on the computer. I registered successfully. I next went to "Sample" tried "optimize" and it worked! I next restored my backup project and brought it on the screen. Tried to optimize and It crashed saying it could not find e.dbf, n.dbf and p.dbf plus others that I did not note. I restored a "backup" to a laptop that I installed TMG on many years ago (but never use) and "optimize works there! Thoughts? Thanks, Rod Miller Share this post Link to post Share on other sites
