I am trying to download my FTM backup copy too but the extension doesn't seem to be right for TMG. It wants .FBK and mine shows as .ftmb which gets ejected. I tried a GEDCOM but it didn't like that either. Then I went to Legacy and exported from there. It worked... kinda sorta... it stopped about 3/4 of the way thru saying something about a .dll error and wanted something else that I'm not familiar with.
ANY HELP would be appreciated. I've tried changing the extension but it keeps adding the .ftmb on it. Grrrrrrr
My fiance has raved about TMG and found the link about the new version coming out... SOMETIME.. Any hopes of soon? I found and downloaded the trial version and may buy it IF it's still available. We're muddling thru with Roots Magic 7, Legacy 9, FTM 2017 version and Family Tree Builder. NONE do what he wants them to do except an outdated TMG version from the 90s when he first started using it. He paid for a Gold version but, of course, it doesn't do much anymore.